Grieco Chevrolet of Lauderhill - Service Center

Quick and helpful! I called in and was able to drop my car same day and got it back same day! Customer service was great and the nice gentleman gave me a ride back to wo I called in and was able to drop my car same day and got it back same day! Customer service was great and the nice gentleman gave me a ride back to work! More

Rude service manager I took my Hummer in for a recall due to faulty connector for the HVAC blower. I was stuck with walking around everywhere for a couple hours with some I took my Hummer in for a recall due to faulty connector for the HVAC blower. I was stuck with walking around everywhere for a couple hours with some parts. I went through the front showroom to get to my vehicle to put the parts in the vehicle. The tech was very polite and he said he would be finished in about 20 minutes. He was outside the building with my vehicle. I went over and tossed the parts in the rear seat and walked away. I had only gone for 20 feet of so when the service manager came up to me yelling and telling me not to walk through the shop anymore. I never walked through their shop. I understand insurance companies don't allow customers in the work areas. I told him I walked through the front of the building at the showroom area but he still insisted that I walked in a restricted area and not to do it again. Needless to say, I am never going to this place again. What a jerk!!! More

Don't Buy From Phil Smith Chevrolet Do not buy from Phil Smith Chevrolet ! They're THIEVES!! They only care about the sale and not the customer. BEWARE!!! Car sharks!! Stay Away! Do not buy from Phil Smith Chevrolet ! They're THIEVES!! They only care about the sale and not the customer. BEWARE!!! Car sharks!! Stay Away! More

Extremely condescending and Rude Service Department. I will never buy another car from Phil Smith or take a car to them for service,My brand new car had its front splash guard come loose and it was flopp I will never buy another car from Phil Smith or take a car to them for service,My brand new car had its front splash guard come loose and it was flopping around and dragging and did damage subsequently when pieces of it came off and hit up under the car causing more damage to the remaining splash guards. I brought it in the next day that service was open and they tried to tell me I had run over something, It was road damage first they tried me for $500.00 then for $250.00 then for$ 150.00.I told them no way, I had done nothing wrong. I had just gotten on the Turnpike and was about 15 miles from home and it was pouring rain and I heard all this noise like something rubbing or dragging. I thought at first a stone had gotten into the when or a caliper had turned in but there was no pull on the wheels so I proceeded slowly because there was no place else to go but forward. I did not have the radio on or any other distraction because the weather was severe. If I had run over something on the road I would have heard it and felt it. They refused to honor my warranty stating that if they couldn't prove it came lose to General Motors they would have to pay for the repairs. I am like really, I am the Flipping customer and you want to call me a liar and tell me I did it on the road rather then take responsibility for your product. Never Ever Again will I go to this dealership. More

Horrible Service! Untrustworthy! The worst Service Departmen Had an issue with my Chevrolet Cruze 2012, from the codes it seamed like a Turbo issue. Called Service and spoke with Victor he seemed to say everythi Had an issue with my Chevrolet Cruze 2012, from the codes it seamed like a Turbo issue. Called Service and spoke with Victor he seemed to say everything to get me tow my car in there, told me a lot of these cars had turbo issues. I told him I will get the car there this afternoon, using Chevrolet Road Side assistance. 10 Days go by, and not a single call from the dealership. So I figure I stop by and see what's the progress. When I come there, they say we have no idea about your car, take a look at their lot, they find the car, but no key and the car has been damaged on the rear. Their excuse well, the truck dropped it off and didn't tell them. 0 accountability for their dealership. They close their gate at 6pm, so if there is a tow truck someone should get the key and sign for the car, what they told me that the car just entered their lot put a car there and left. I told them to do investigation, and look at the cameras. Again, there are missing key and damage to the car which wasn't there. Not even talking about the turbo issue. Victor said "its not my problem", I ask him who is the manager, he said the manager is no longer there. Wonderful when you have a service department with no active manager. They told me that I have to pay for the key, they did not even do any investigation or check the Cameras. I told them ok, do the key, I signed a paper allowing them to get me a working key - at my expense as this dealership has 0 responsibility on cars on their lot!! Ok, so what do you think happens, 3 weeks later no calls no nothing. Do you think they got me a key? No! They didn't do anything! They didn't even make a new key!! How about this wonderful Service Department? They created more problems for me, and wasted nearly 2 months now, so don't take your car here, unless you want to get damage to it, and the dealer will tell you that the damage was there. Or we do not have any documentation, and leaving car here at your own risk. This is by FAR the ABSOLUTE worst dealership I have ever tried servicing my car!!! No Calls, No Communication, Nothing gets done!! Avoid at all COST! I will make sure that this gets around all over the internet, yelp, google, bbb, and I am definitely submitting this to Chevrolet Headquarters! Such horrible Service Department should not be allowed to operate. More