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Grieco Mazda of Delray Beach

Delray Beach, FL

4.2
385 Reviews

2001 S Federal Highway

Delray Beach, FL

33483

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Showing 385 reviews

May 28, 2024

Yuri was very helpful and kept me informed of my cars progress. I would like him to be my customer rep going forward. More

by richard.freddino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri
May 29, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for your positive feedback. We're thrilled to hear that Yuri provided excellent service and kept you well-informed about your car's progress. We will certainly pass on your request to have him as your customer representative going forward. We look forward to serving you again in the future.

May 26, 2024

I’ve leased two Mazdas from Grieco. Cars in each instance delivered spotless. Salesperson took the time to explain every feature and function. The rare time that I would have an issue o More

by elliotb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Turbitt
May 28, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for your positive review! We're thrilled to hear about your excellent experiences with our sales and service departments. We strive to provide the best customer service and it's great to know we've succeeded with you. We appreciate your loyalty and look forward to serving you in the future.

May 28, 2024 -

elliotb responded

I’m contemplating leasing another Mazda 3 Hatchback. The car is in transit. I’m counting on Grieco for a good deal for this military veteran and senior citizen.

May 21, 2024

This dealership is NOT to be trusted. They are all smiles and courteous until you purchase. I paid cash for half the vehicle price and financed the rest. After more than 60 days, repeated More

by palms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Masso, Mike Sosa, scott popkin, ms. stabile, sergio cuellar, Mike Grieco
May 24, 2024 -

Grieco Mazda of Delray Beach responded

We are deeply sorry to hear about your recent experience and understand your frustration. We strive to provide excellent service to all our customers and it is clear that we have fallen short in this instance. We sincerely apologize for the delay in getting your warranty paperwork to you as well as the inconvenience of the floor mats and key fob. To investigate the matter further, please reach out to Scott Popkin, General Manager, at spopkin@griecocars.com

May 24, 2024 -

palms responded

Between 3/15//2024 (date of purchase) and 5/23/2024, I have spoken to, emailed texted, or left msgs with no less than 7 people including the CEO, Michael Grieco, regarding complaints about my vehicle purchase. These people are: Mike Sosa (finance), Carlos Masso (sales), Scott Popkin (GM), Sergio Cuellar (GM) Ms. Stabile, Alex Goodrich (GM) and Michael Grieco (CEO). No resolution has been reached. I expect the dealership to live up to its advertising of service that “exceeds expectations - guaranteed”. My complaints presented to the people named are self explanatory. After more than 60 days post purchase, I expect all complaints to be resolved, in particular the warranty for my vehicle which Sergio Cuellar committed to send via overnight mail in a phone call I had with him on 4/9/2024.

May 15, 2024

Very nice people at Mazda Delray. Michael Neal very pleasant. Waiting area needs updating. A car wash is needed. More

by Judy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe. Michael Neal
May 16, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for your feedback. We're glad to hear that you had a pleasant experience with our staff at Grieco Mazda of Delray Beach. We appreciate your suggestions about the waiting area and the car wash. We're always looking for ways to improve our services and your input is valuable to us. We hope to see you again soon!

May 11, 2024

Excellent service, pleasant people, nice clean new building! Loved the hot chocolate!! I’ll be back for sure!! More

by cap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 16, 2024 -

Grieco Mazda of Delray Beach responded

We are excited to hear about your experience. Thank you so much for your kind words and we hope to see you again!

May 10, 2024

I used Grieco Mazda of Delray for the last 10+ years for my car dealership of choice. There is this one employee that stands out. His name is Walter. Walter is the Vehicle Exchange Manager. Walter is the BE More

by melikya69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter
May 16, 2024 -

Grieco Mazda of Delray Beach responded

We are thrilled to learn about the outstanding experience you had at our dealership! Your decision to provide feedback is sincerely valued, and we greatly appreciate your input.

April 25, 2024

This is the first time I went to this dealership, and I am totally impressed. The service I received from this dealership is impeccable, They sent detailed video of the inspection and repair they made, and More

by coralspring88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 26, 2024 -

Grieco Mazda of Delray Beach responded

We're thrilled to hear about your positive experience at our dealership! We strive to provide excellent service and clear communication to all our customers. We're glad to hear that our service advisor was able to assist with your transportation needs and keep you updated throughout the day. We look forward to serving you again in the future. Thank you for your kind words and for choosing us for your automotive needs.

April 21, 2024

Service tech very professional and knowledgeable. Waiting Time was fair although busy. It was worth waiting More

by bernarddevictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 22, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for your positive feedback! We are glad to hear that our service tech was professional and knowledgeable. We appreciate your patience during a busy time and are happy to hear that it was worth the wait. We look forward to serving you again in the future.

April 04, 2024

I love these Mazda dealerships really do great job! better then other Mazda I was couple time and better then others dealership,❤️stay five stars 🌟 for ever and hope stay in business always 😇😇 More

by anayanssy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 05, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for your kind words and positive feedback! We are thrilled to hear that you had a great experience at our dealership. We strive to provide excellent service and are grateful for your continued support. We look forward to serving you again in the future!

April 03, 2024

Very professional and very friendly the new manager Hi was very helpful i am going back there again for service More

by diamond theodorakatos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager i forgot his name
Apr 04, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with our new manager, Hi. We look forward to serving you again in the future.

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