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Grinwald Ford

Watertown, WI

4.8
697 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 697 reviews

August 20, 2025

Had warning symbols come and go. 2011 F150 ät 150,000 miles. Wrench and Advance Trac warnings.Tech noted low battery. Also noticed noise coming from water pump.Pump and battery repla More

by kjdunneisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Grinwald Ford responded

Hi Kathy~ Thank you so much for sharing your experience with us! We loved being of service to you and hope we can assist you again soon...we appreciate your business! 😀

August 18, 2025

Went in for 7500 mile check up/oil change. Also have a concern with brake vibration when braking hard at hwy speeds (65 mph +). Angelo experienced the issue and set me up for a diagnostic appt More

by Ren
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Oquendo
Aug 19, 2025 -

Grinwald Ford responded

Hi Ren~ Thank you for taking the time to leave us a review! Glad Angel was able to experience the issue and get you scheduled properly with our master mechanic so we can get this diagnosed for you. Appreciate your business! 😀

August 06, 2025

They always make servicing my car easy peasy! I LOVE the valet service! My friends are jealous that their places don’t offer this. More

by ajms96
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Grinwald Ford responded

Good Morning~ Thanks so much for taking the time to share your experience! We agree! Our pick up/delivery service is an excellent option for our customers, as we know time is so valuable. See you again soon! 😀

August 05, 2025

Ralph Schmidt is an outstanding service person and he has been an outstanding addition at Grinwald More

by nearypatrickj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Grinwald Ford responded

Thank you Patrick, for the fantastic review highlighting Ralph in our Quick Lane! He loves being a service to our customers and hopes he can assist you again! 😀

August 04, 2025

Great dealership and great service. Very friendly and knowledgeable employees. Very easy to schedule. Great experience. More

by jason@seljan.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Grinwald Ford responded

Hi Jason~ Thank you for the fantastic review! We are happy to be of service to you and hope to assist you again soon. 😀

August 04, 2025

Great people, great service! I know I can depend on them to do a thorough job. More

by bloggans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Grinwald Ford responded

Hi Bob~ We greatly appreciate your loyalty to Grinwald Ford, and thank you for sharing your experience!

July 25, 2025

Have purchased vehicles from the Grinwald establishment dating back to the late 1980s. I have full trust that I will receive the best deal and service work at their dealership. Great place, great staff thr More

by RBERLISK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Everyone very friendly, helpful. Dealership is clean and organized. No pressure to buy, many options were given. More

by kzastrow320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Delkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Very professional great service explained everything fixed the first time. Would recommend service tech Jon was great as well More

by walleyeguide01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Grinwald Ford responded

Hello~ Thank you for the fantastic review highlighting our Service Team! We appreciate your recommendations and hope to work with you again! 😀

July 22, 2025

They always treat me fairly. Friendly customer service. Service is done in a timely manner. More

by CCDOVNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Jul 23, 2025 -

Grinwald Ford responded

Hi Chris~ We are glad to hear we provided you with friendly and timely service! Appreciate your feedback and look forward to seeing you again. 😀

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