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Grinwald Ford - Service Center

Watertown, WI

4.6
100 Reviews

100 Reviews of Grinwald Ford - Service Center

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March 10, 2025

I called with an issue with my car and they fit me into an already full schedule to get my car up and driving again. They even came to my house as it was a quick fix. More

by ashleysanchez19901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Grinwald Ford responded

Hi Ashley! Thank you so much for the recommendation! We are happy to hear that our Service Team could accommodate you so quickly. We appreciate your business! 😀

March 04, 2025

He took the time to show me options. The buying was fast and easy. Thanks More

by amy.heath10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Delkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Grinwald Ford responded

Hi Amy~ We are so happy to hear that your vehicle buying experience went smoothly! We wish you safe travels in you new 2024 Ford Escape, and look forward to seeing you again soon! Thanks again! 😀

March 03, 2025

I always get great service at Grinwald. They are always very nice and get my work done on time. More

by SCHERMOM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Grinwald Ford responded

Good Afternoon~ Thank you for taking the time to leave us a 5 star review! Our service team strives to give the best customer service there is to offer. We appreciate your business! 😀

February 27, 2025

Easy to schedule, fast service, friendly people who explain what was found and any needed repairs. More

by HERDE2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Grinwald Ford responded

Good Morning! Thank you so much for the 5 star review highlighting our Quick Lane team! We look forward to meeting all your vehicle needs in the future. Appreciate your business! 😀

February 17, 2025

Great people, great place to service as well as buy vehicles Won't go anywhere else More

by TLOEBER2024
Recommend Dealer
Yes
Employees Worked With
Ralph
Feb 20, 2025 -

Grinwald Ford responded

Hi Todd~ Thank you for taking the time to leave us a 5 star review! On behalf of Grinwald Ford, we are so glad to hear that you have enjoyed your vehicle-buying and service experiences at our dealership. We truly appreciate your business! 😀

February 11, 2025

Kind courtesy, and on time and very professional. Angel was very nice to work with a very polite. More

by tracynimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Delkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Grinwald Ford responded

Hi Tracy~ Thank you for taking the time to leave a review highlighting our Service Team! We appreciate the 5 stars!

February 03, 2025

Great family owned dealership. Excellent, friendly customer service all the way around! Good communication throughout the process. More

by tptrans1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Grinwald Ford responded

Thank you for leaving us a 5 star review highlighting our service team. Hearing "excellent, friendly customer service" is the best we can hope for! Your recommendation means a lot to us. We appreciate your business and look forward to seeing you again!

January 30, 2025

Excellent Service, completed before promise time. All of the Grinwald staff is outstanding Great dealership More

by tapalm14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Grinwald Ford responded

Hi ~ Thank you for your 5 star review! We really appreciate the kind words. Thanks again, and look forward to seeing you again soon! 😊

January 28, 2025

Super service. Tires replaced in crucial situation. Involved medical atmosphere. The best 😊 service in this town! More

by schmidts.7up
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Service was on time, took a little less time then expected and the came in lower than quoted. More

by roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Grinwald Ford responded

Hi Roger! Thank you for the 5 star review highlighting our service team! We appreciate your business and look forward to seeing you again soon!