Gross Chevrolet Buick GMC of Black River Falls - Service Center

prompt. Salesman, Steve Ladsten, is always concerned with fitting us with the right vehicle at the right price. The service department is always prompt and a Salesman, Steve Ladsten, is always concerned with fitting us with the right vehicle at the right price. The service department is always prompt and addresses our problems with care and concern. No matter who we are dealing with they are kind and courteous. More

EXCELLANT SERVICE My car received it's first oil change on the 2-4-20. I purchased my 2019 Chevy Trax almost a year ago in March OF 2019. I feel that the customer ser My car received it's first oil change on the 2-4-20. I purchased my 2019 Chevy Trax almost a year ago in March OF 2019. I feel that the customer service here at Gross is beyond measurable........your staff has excellent customer service such as being very friendly, smiles on their faces, and always willing to lend help for questions or concerns regarding vehicles. I also feel that the mechanic staff does a wonderful job with upkeep and maintenance of vehicles. I also like how each transaction on your vehicle is kept on file so you know exactly where your car's measurable life stands and what it would need in future visits. This is my third car I have purchased from Gross and If needed I would again. I would recommend your dealership to anyone as I have in the past when people are looking for reliable vehicles. More

Consistently, since I purchased my car in 2017, the service department has been accommodating and very helpful! I plan to be a customer for life! service department has been accommodating and very helpful! I plan to be a customer for life! More

Amazing Customer Service from the Service Department! This is the only dealership around I trust with my vehicles. They have never let me down! I will strongly encourage all my friends and family to go t This is the only dealership around I trust with my vehicles. They have never let me down! I will strongly encourage all my friends and family to go to Gross. More

service desk and technician were very Pleasant, eager to help, positive energy, and quick to fix my issue. offer several options to wait, get transportation, etc. greeted by sales staff while waiting. Gr help, positive energy, and quick to fix my issue. offer several options to wait, get transportation, etc. greeted by sales staff while waiting. Great experience. Thanks! More

recall work had recall work done. dropped Truck and they did the recall work...what more is there to say. always do an excellent job. thank you had recall work done. dropped Truck and they did the recall work...what more is there to say. always do an excellent job. thank you More

Great place for service I have been buying my trucks and having them serviced here for over 9 years now. Best dealership I have dealt with over many years of car buying. Rock I have been buying my trucks and having them serviced here for over 9 years now. Best dealership I have dealt with over many years of car buying. Rockie and Sean in the service dept. are great to deal with. More

Service went well with trans flus.picked up vehicle the same day .was on target with the initial quote .would recommend to anyone for service same day .was on target with the initial quote .would recommend to anyone for service More

Routine maintenance Good experience Clean area for waiting. Prompt service. Friendly service. They listened to my requests. Would likely recommend this dealership. The Good experience Clean area for waiting. Prompt service. Friendly service. They listened to my requests. Would likely recommend this dealership. The price for the service was fair More

Customer service Always helpful and love the pick and return services. The service department is very friendly and timely with the assistance. Thank you so much for yo Always helpful and love the pick and return services. The service department is very friendly and timely with the assistance. Thank you so much for your service. More