Gross Chevrolet Buick GMC of Black River Falls - Service Center

Sound in my car I was super happy with their professionalism. I have been with this dealer for more than 10 years and they never ever disappointed me because of their I was super happy with their professionalism. I have been with this dealer for more than 10 years and they never ever disappointed me because of their honesty. More

New Tires/Service Fleet Vehicle What you expect you get time after time with Gross GM Service Department. After more than 20 years of association with said group they deliver consist What you expect you get time after time with Gross GM Service Department. After more than 20 years of association with said group they deliver consistently. More

Awesome!! They were very helpful and knowledgeable. We will definitely be back and recommend them. We were informed of all repairs before they were done. We are They were very helpful and knowledgeable. We will definitely be back and recommend them. We were informed of all repairs before they were done. We are proud to call them our Hometown Dealer!! More

service bought a used vehicle (as is). Rear end went out ifter 2 weeks. They fixed it at no charge.Will buy a new car from them this spring. bought a used vehicle (as is). Rear end went out ifter 2 weeks. They fixed it at no charge.Will buy a new car from them this spring. More

Oil change and feul filter There is no reason that an oil change and changing the fuel filter should take 2 hours to get done. Then I get charged $172 just for that oil change a There is no reason that an oil change and changing the fuel filter should take 2 hours to get done. Then I get charged $172 just for that oil change and fuel filter. Gross over charged me and took to long to do a small job. Not happy with this service today More

Reduced Power Message My 2017 Malibu started displaying a Reduce Power Message, brought the vehicle to Gross, within a few minutes diagnosed the problem as dirty oil, one o My 2017 Malibu started displaying a Reduce Power Message, brought the vehicle to Gross, within a few minutes diagnosed the problem as dirty oil, one oil change later and no problems. What could have been an expensive diagnostic and repair was around $100. More

Excellent Service My vehicle needed it's first oil change, and also GM had a recall. The Service Department scheduled an appointment that was convenient for me, and my My vehicle needed it's first oil change, and also GM had a recall. The Service Department scheduled an appointment that was convenient for me, and my vehicle was ready when they said it would be. More

2015 Equinox regular service My brother took my Equinox in for scheduled service. Everything went ok as far as I know. Nothing that needed further work was noted on the multi-poin My brother took my Equinox in for scheduled service. Everything went ok as far as I know. Nothing that needed further work was noted on the multi-point inspection. More

OIL Change 1st oil change on my new 2018 Nissan Kicks. Got in fast and done fast. Always have had great service from Gross on all the vehicles I've had over the 1st oil change on my new 2018 Nissan Kicks. Got in fast and done fast. Always have had great service from Gross on all the vehicles I've had over the last 9 years since we moved back to BRF. More

Friendly professional service. The dealership picked up my vehicle at work, serviced it and brought it back. It saved me time and I really appreciated it being done while I was at w The dealership picked up my vehicle at work, serviced it and brought it back. It saved me time and I really appreciated it being done while I was at work. Such great customer service. More