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Gross Chevrolet Buick GMC of Black River Falls - Service Center

Black River Falls, WI

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74 Reviews

74 Reviews of Gross Chevrolet Buick GMC of Black River Falls - Service Center

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December 11, 2019

Great service I schedule my appointments online and the job always gets done in a timely manner and correctly. The service department is very nice to work with. I More

by nicguthrie88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Olstad
December 05, 2019

Excellent Service I was greated with a smile. They checked to see if any recent recalls on my truck. My truck was taken into the shop on time. The oil change and tire r More

by curly54615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Olstad
November 29, 2019

Oil change, tires, air filter AlwAys friendly and knowledgeable staff. No complaints. Highly recommend. Clean facility. Timely service with not a lot of editing around. Use e More

by barbara20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie. Brian Foster, Rockie Bowman, Sean Olstad
November 26, 2019

Friendly professional service. Everyone is so friendly and my experience with this company is always great. They are very professional and explain if something needs to be worked on More

by munchkinland7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandt
November 21, 2019

good service. when ever i call to get something done, they always get me in as soon as possible. when buying a new vehicle they always found what i wanted. More

by vback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Glassbrenner, Courtney Pierce, Steve Ladsten, Nick Wasko, Rockie Bowman
November 19, 2019

Fast Service, Friendly Staff My wife brought our truck in for an oil change and recall repair. We had also discovered a rattle in hood latch and they found the cause and fixed it. More

by ScottJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klein, Rockie Bowman
November 19, 2019

standard service great service great products friendly personal very fast service i made the appointment and the service crew was waiting when i arrived got in right a More

by stevewcalhoun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jamie, Tom Glassbrenner, Courtney Pierce, Jon Dunneisen, Rockie Bowman, Sean Olstad
November 12, 2019

Software updates on Chev Volts Received a letter about the software updates -- made the appointment, and was taken care of quickly and professionally. Had to have our tires balanc More

by priscilla.goldsmith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rockie Bowman, Sean Olstad
November 12, 2019

Excellent service I had a recall on my 2015 GMC Sierra, I made an appoint for the recall. They got to my truck as soon as I got there. They got the work done in about 1 More

by hicran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Glassbrenner, Sean Olstad
November 07, 2019

DEPENDABLE I got my oil change the same day I called for the appointment, arrived early, left early, was treated very friendly, explaned what work was done. THE More

by maryandrexcarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Olstad
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