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Gross Chevrolet Buick GMC of Black River Falls - Service Center

Black River Falls, WI

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74 Reviews

74 Reviews of Gross Chevrolet Buick GMC of Black River Falls - Service Center

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October 08, 2019

My new tires First thought when need car relief because I am in need, is Gross. This time, Jamie scheduled four new tires. Had been given tn for tow all taken care More

by cherisnake55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie. Always cares for my needs like a friend.
October 08, 2019

Great Gross Motors did a great job fixing me GMC when the transmission decided to quit functioning properly at less than 7000 miles. Good job guy's More

by arlog8891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dunneisen, Rockie Bowman
October 05, 2019

Service review Gross Motors has been excellent in diagnosing my car problems Their service department is excellent. Service gets quickly scheduled, staff is friend More

by jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Bowman, Sean Olstad
October 05, 2019

Gross Motors Good service, not a lot of inventory, nice facility, sales people could be friendlier. Would like to see service vacuum mats when getting oil change More

by carmel.crunch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Glassbrenner, Courtney Pierce, Tracy Hoffman
October 02, 2019

Fabulous They were Friendly....courteous......knowledgeable. Waiting area is clean and comfortable. I appreciate their help and support for me who doesn't kn More

by mathteachras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry...I don't know names
October 02, 2019

Always a great experience Great service as usual. The staff are always friendly and helpful. This appointment was just for an vehicle service, but I never have to worry about More

by amandalarock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Olstad
October 02, 2019

Service shop They got me in right away but I had my truck there for an oil change and a tire rotated when I left I noticed a noise on one of the wheels when back a More

by cran2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Tollefson, Sean Olstad
Oct 02, 2019 -

Gross Chevrolet Buick GMC of Black River Falls responded

Sorry for your inconvenience with your service work. Please give me a call at 715-284-5425, so I can help resolve this issue. Tom Glassbrenner General Manager Gross Motors Of Black River Falls.

September 21, 2019

On time and they were done within 1/2 hr. My appointment was at 9. Got called in at 8:55 AM. Done within 1/2 hr. so I was satisfied. I was basically in and out the shop. More

by petersonmols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Olstad
September 18, 2019

Bad Turbo on 2012 Cruze Got my car in quicker than originally thought. So far, no problems with the repairs. Only complaint is the price and the part failing in the first pla More

by ecrobers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Bowman, Sean Olstad
September 12, 2019

New front brakes The service people listen as I told them about a noise which I heard. They then checked it out and told me that I needed new brakes on the front. Th More

by rgrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Bowman, Sean Olstad
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