Gross Chevrolet Buick GMC of Black River Falls - Service Center

Great service from checking in to leaving. A great service dept., know their stuff, courteous/helpful, friendly, and efficient. Gross always works to satisfy the customer and want you to come A great service dept., know their stuff, courteous/helpful, friendly, and efficient. Gross always works to satisfy the customer and want you to come back for a return service or purchase. The entire building is clean and inviting. More

Great the people are friendly nice to deal with witch makes having my car services a pleasure rather then a chore . Makes me feel comfortable. the people are friendly nice to deal with witch makes having my car services a pleasure rather then a chore . Makes me feel comfortable. More

Mouse nest After describing the nois from my AC fan they immediately knew the cause. Got it in the shop and done quickly and correctly. Very professional. After describing the nois from my AC fan they immediately knew the cause. Got it in the shop and done quickly and correctly. Very professional. More

Great service, friendly staff! My vehicle was taken in for service at the time I expected. Thank you to every one involved with my service experience! Great service, friendly staf My vehicle was taken in for service at the time I expected. Thank you to every one involved with my service experience! Great service, friendly staff! More

Very Accomidating I am very happy with the service I received at Gross Motors. The staff are friendly and I was able to get a loaner car so that I could get to work. I am very happy with the service I received at Gross Motors. The staff are friendly and I was able to get a loaner car so that I could get to work. They answered my questions and were great to work with. I would recommend the Dodge Service Center at Gross Motor. More

Everything excellent Very satisfied with employees and service done Was very happy with the cost of my tires and that there was a special on points doubling for discount Very satisfied with employees and service done Was very happy with the cost of my tires and that there was a special on points doubling for discount at this time. More

Great job done on oil change. Also painted over a scratch on lower door and buffed the surrounding area. Great job done! I would recommend Gross Motors service center to anyone. Also painted over a scratch on lower door and buffed the surrounding area. Great job done! I would recommend Gross Motors service center to anyone. More

maintence Appointment easily made, friendly greeting, loaned vehicle easy to get, maintenance completed on time. people ready to assist, worked as a team, made Appointment easily made, friendly greeting, loaned vehicle easy to get, maintenance completed on time. people ready to assist, worked as a team, made you part of them. More

Respect I was treated respectfully and just like part of a loving family. As always Sean & Rockie were there for me and filled me in on all the vehicle parti I was treated respectfully and just like part of a loving family. As always Sean & Rockie were there for me and filled me in on all the vehicle particulars. The only way my experience could have been better is if they had served fresh baked cookies like they do in Neillsville. There is more than one reason I'm a Gross Motors customer for life. More

Outstanding service from appointment scheduled to work completed.friendly, knowledgeable and competent employees. Their attitude is customer first. I would recom service from appointment scheduled to work completed.friendly, knowledgeable and competent employees. Their attitude is customer first. I would recommend this dealership to everyone. More