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Group 1 Chrysler Dodge Jeep Ram Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.5
1,073 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 1,073 reviews

November 14, 2025

Fast and efficient! They got us in and out in no time! Thank you CDJR! More

by Brittswart11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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November 14, 2025

Christina provided excellent service and she went the extra mile to work with our warranty company to get what I needed covered. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
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Nov 15, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Joe, we're happy you found our staff to be so supportive during your experience here at Group 1 Chrysler Dodge Jeep RAM Rockwall. Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

The service department is terrible in regards to time. I had an 830 am appt for oil change/tires rotated and got there early for my appointment. It was 3 hours for this service. That seems very excessive More

by Tgarzakd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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November 08, 2025

Very thorough dealer service, found a potentially ruinous problem and fixed it under warranty in one day. Service advisor Justin proactively kept me informed continuously until job complete. Very pleased. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Nov 09, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi Pete, we're happy you found our staff to be so supportive during your experience here at Group 1 Chrysler Dodge Jeep RAM Rockwall. Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2025

The service received at Chrysler Dodge Jeep Ram Rockwall was outstanding! Thank you, Jessica Edwards! You went above and beyond! More

by E Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Edwards
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Nov 07, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy you found Jessica to be so supportive during your experience here at Group 1 Chrysler Dodge Jeep RAM Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2025

Great place to take your vehicle they take care of you and make sure you’re in and out quickly . More

by Ryan.gomez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Nov 04, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2025

Chris was very easy to work with and did not pressure and after looking we were able to do most of the deal by phone More

by Kevin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Miles
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Oct 30, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello Kevin, we're happy you found Chris to be so supportive during your experience here at Group 1 Chrysler Dodge Jeep RAM Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2025

Chris and Shirley were great through the sales process, Courteous and attentive to make sure sale went smoothly and up front on all questions ask, definitely recommend to ask for them! More

by Marcor1948
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miles, Shirley
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Oct 30, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

October 27, 2025

Took 1 and half hours for a scheduled oil change. Waiting room was dirty, look like ashes all over tables. Disappointed visit, i will not go back. More

by mikeballard0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake
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Oct 29, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

I apologize for your experience, Ill be using this as a learning tool with my team to do better in the future. Thank you for bringing this to my attention. If you would like to discuss this further please feel free to reach out to me directly.     Michael Gunter Service Director 469-698-2133

October 24, 2025

took too long. Two hours waiting to start. Two hours to align and oil change. Total of 4 hours is too long. I like the dealetship, but they need to get their act More

by res0i96d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Oct 28, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Thank you for sharing your feedback with us. We apologize for the longer-than-usual wait time, as we strive to provide fast and efficient service to our valued customers. We appreciate your loyalty and will work on improving our processes to ensure a smoother experience next time. Thank you for choosing our dealership.

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