Group 1 Ford El Paso - Service Center

Great service. They explained everything and cleared extra services with me before completing them. I will be a repeat customer. They explained everything and cleared extra services with me before completing them. I will be a repeat customer. More

Dealership provides excellent service, very pleased as a customer. Friendly and helpful staff, excellent location. customer. Friendly and helpful staff, excellent location. More

Alexis Holguin was great! He came to greet me and check me in within minutes of my arrival. He answered all my questions without me feeling rushed. He made sure that he and He came to greet me and check me in within minutes of my arrival. He answered all my questions without me feeling rushed. He made sure that he and I were both on the same page as to the service I was looking to get for my vehicle. He even had it washed before returning it to me. All the work was done in about two hours. My son and I waited comfortably in the lobby. They have free bottles of water to enjoy while you wait! I purchased my vehicle at Shamaley Ford in 2019. This dealership truly cares about it's customers throughout the buying process and beyond. I have all my car care done here, right where I purchased my car in 2019. I have never had a bad experience with Shamaley Ford or its people. Thank you so much for being the best in auto care and customer service. Please keep doing what you do. It's terrific and it works. More

Great service and attention to my needs special thanks to Audrey Herrera, she will be a great asset to your company. Audrey Herrera, she will be a great asset to your company. More

JERRY E. Is the best advisor at Shamaley! Recommend to go see him for anything you need. Is the best advisor at Shamaley! Recommend to go see him for anything you need. More

Scheduled my first maintenance service and had a good experience. I was informed on additional services that need attention the video of the inspection was good for the customer to see what is being chec experience. I was informed on additional services that need attention the video of the inspection was good for the customer to see what is being checked. More

Quick fast service from beginning to finish, handled everything with out a problem, thank you everything with out a problem, thank you More

I scheduled my Ford maintenance online it was fast and easy. Our service advisor was friendly, kind and professional. Thank you Shamaley Ford for your excellent service commitment. easy. Our service advisor was friendly, kind and professional. Thank you Shamaley Ford for your excellent service commitment. More