Back

Group 1 Ford El Paso - Service Center

El Paso, TX

4.8
857 Reviews

857 Reviews of Group 1 Ford El Paso - Service Center

Sort by
June 22, 2023

I was very impressed with the quality of service I received from Andres who did the intake and Eduardo who followed up and completed my service. Both gentlemen were ready to explain what repairs my tr More

by M926morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrés, Eduardo
Jun 24, 2023 -

Group 1 Ford El Paso responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Shamaley Ford

June 20, 2023

Jerry and his trainee (Audrey? ) took care of my son and I right away. Jerry’s service is always tops, always saves me money. 5⭐️ More

by coachportegabb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry Myles and Audrey?
Jun 22, 2023 -

Group 1 Ford El Paso responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

June 16, 2023

Mr. Jose Carrillo professionalism and costumer service is 5 star, my only disappointment are the mechanics, they don't pay attention to the details. One time they left my driver's door with grease stain, the More

by miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jose Carrillo
Jun 19, 2023 -

Group 1 Ford El Paso responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 15, 2023

Since you get to the parking it’s a good atmosphere with welcoming personnel! It was a great. More

by Hector Correa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Gahan
Jun 16, 2023 -

Group 1 Ford El Paso responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Excellent service from all and very professional environment. Quick and courteous. Would definitely recommend them! More

by fmr_bucsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis and Tom Doran
Jun 19, 2023 -

Group 1 Ford El Paso responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 13, 2023

Experiencrd and polite the Agent. Very golf explanación of the servicié performed p.m. my vehicular. The cost a little higueral than expectorad bur I think it odio woryhed. More

by Julio J. Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
Jun 16, 2023 -

Group 1 Ford El Paso responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 11, 2023

Excellent service. I’ve purchased both my vehicles at this dealership and visit them for service often More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Dominguez
Jun 16, 2023 -

Group 1 Ford El Paso responded

Thank you, Mauricio! We are thrilled that our team continually provides you with the best experience! We thank you for your continued business!

June 11, 2023

Great customer service. Excellent staff, easy to get along with and very understandable. Dedicated to their job and help you look for the best option. More

by dguerrang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF Gahan
Jun 16, 2023 -

Group 1 Ford El Paso responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 10, 2023

Very good service super helpful and super friendly. . thank you for everything I will be back for sure More

by jerry.federico7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Jun 16, 2023 -

Group 1 Ford El Paso responded

Jerry, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2023

Jose was my service advisor, very helpful and knowledgeable person. The service here is top notch More

by Hazinsayed3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 16, 2023 -

Group 1 Ford El Paso responded

Thank you for your kind words for Jose, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

...
77
...