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Group 1 Ford of South Austin

Austin, TX

4.7
2,353 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,353 reviews

November 07, 2025

Rob at this location was amazing! Took the time to listen to what I was saying I could handle at this appointment vs what I would be able to handle at a later time. He really went abo More

by ameegrae0414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
November 06, 2025

Always in and out with great service. Wait time is short and staff is always friendly. More

by Bryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Nov 06, 2025 -

Group 1 Ford of South Austin responded

Hi Bryce, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2025

My rating is for Jack Anderson. He went above and beyond to help me. He sat with me in the vehicle so he knew exactly how to reproduce my issue and what to tell the tech. Very kn More

by matwinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Anderson
November 05, 2025

I like how the personal help people and want said thank you for your help especially to deysy that she is always help my person thank you More

by Mymuchachos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deisy , Greg Kimball
Nov 06, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2025

My instrument my amount was supposed to be only a thousand when I ended up paying close to $2,000. Plus there was a dent on my car that I'm pretty sure was not there before More

by beatricegarcia61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kimball
November 04, 2025

I had a very good experience at Group 1 Ford. Chris was extremely helpful and great to work with, no pressure and friendly. I went on 2 test drives with him and ended up purchasing a used car. More

by stevenbarbee41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
November 03, 2025

The dealer ship has good customer service and great deals on common maintenance services. Thank you. More

by mcasas3933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grygkewski
November 01, 2025

Had a great time working with Group1. Joe Petrash was fantastic from the minute I called. He ensured the car I wanted was in stock and the transaction was as planned. There were no surpri More

by pomade.ceiling9n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Petrash
Nov 04, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2025

Great job! Thanks. John was very courteous and helpful. He was helpful in explaining the service that was given to my car. More

by bgarcia5775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Nov 04, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2025

Wow this place makes serviced fast and accountable. As long as you can get past the speech impediment ole Josh Evans has it’s a 100% win!! More

by stanger084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The dude
Oct 30, 2025 -

Group 1 Ford of South Austin responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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