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Group 1 GMC Coastal Bend

Robstown, TX

Overview
Reviews
Vehicles
4.6
251 Reviews
Call Dealership (361) 933-5300

200 US-77

Robstown, TX

78380

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By Type

Showing 251 reviews

July 01, 2025

Very courteous, friendly. .in and out in a timely manner..no problem referring my friends to come here.. More

by Ftorresfjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney Andrada, Robert vasquez
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Jul 03, 2025 -

Group 1 GMC Coastal Bend responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

Easy to work with. Had my situation in their and my interests.very respectful. Thank you More

by unachika57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie? Business Mgr , Brittney Andrada
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Jul 03, 2025 -

Group 1 GMC Coastal Bend responded

Hi, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

June 28, 2025

They were courteous and friendly. I was provided with detail information about my car. I was also provided with information as to what should be done in the future. More

by Sarno
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia was the technician on the car, Rachel Villarreal was the Advisor
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Jun 30, 2025 -

Group 1 GMC Coastal Bend responded

Hi Sarno, thank you so much for your positive comments about Beck & Masten GMC Coastal! If you have any further questions, please don't hesitate to reach out!

June 25, 2025

Ever since I bought both of my vehicles, I bring them back to the dealership for service on them. More

by rzbarri36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex and Ms Longoria , Robert vasquez
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Jun 26, 2025 -

Group 1 GMC Coastal Bend responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2025

Went for oil change appt 1:3. Didn't get out untill 4:20. I will not go again. More

by Rangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl didn't get name
Report | Print
Jun 26, 2025 -

Group 1 GMC Coastal Bend responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime Eric Weber Service Director 361-310-6729 eweber@group1auto.com

June 24, 2025

My pops and I Were treated good , worked out a deal and left with a new truck More

by Leeroy.alcala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittney Andrada, Robert vasquez
Report | Print
Jun 25, 2025 -

Group 1 GMC Coastal Bend responded

Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

June 23, 2025

From the initial call made to inquire if the truck can be seen, due to our time restraints since we were driving thru, Brittany was VERRY nice n accommodating. The entire service dept. team were super friend More

by mckz.alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Longoria
Report | Print
Jun 25, 2025 -

Group 1 GMC Coastal Bend responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2025

I was in for Oil Change and software update for my GMC Truck. Brittany was very nice and kept aware on progress while I waited in lounge area. More

by jjamabad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany , Robert vasquez
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Jun 22, 2025 -

Group 1 GMC Coastal Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten GMC Coastal. We do hope we can be of assistance in the future. Take care!

June 16, 2025

The employees were very friendly and helpful. Great experience. Will refer Beck and Masten GMC to family and friends More

by NVP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Epi Villarreal
Report | Print
Jun 18, 2025 -

Group 1 GMC Coastal Bend responded

Hi, we really appreciate your feedback! Thanks for the recommendation, and have an amazing day!

June 09, 2025

Very quick response to needed repairs on my truck. They even repaired recall notice that I didn’t know was on it. I will use them every time I need repairs done More

by Scott James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Villarreal, Robert vasquez
Report | Print
Jun 12, 2025 -

Group 1 GMC Coastal Bend responded

Hello Scott, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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