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Group 1 GMC Southwest

Houston, TX

4.5
534 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 534 reviews

February 08, 2026

Took care of my Yukon Denal XL. They got everything fixed in a timely manner. Basel in sevice was great to work with! Thanks Basel! More

by Oeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel
February 05, 2026

Our sales rep, Eli was great. Very helpful and personable. Also good support from sales manager and finance close out More

by TMac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli , Luis Guerra
Feb 08, 2026 -

Group 1 GMC Southwest responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2026

Went in with an oil leak and they said the oil leak seems to be coming from the oil sensor? No the oil pan plug was cracked which they somehow missed or they somehow broke when they changed our oil. They sai More

by Micah Gallardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Guerra
Feb 05, 2026 -

Group 1 GMC Southwest responded

I’m sorry to hear about the trouble you've experienced. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to Group 1 GMC South that operates separately from us. If so, would you consider removing your review? If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Wil Solano Service Manager wilsolano@Group1Auto.com

January 31, 2026

Jordan displayed Outstanding customer service! He is your greatest asset. Car service could have been quicker. More

by TMTRAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Feb 01, 2026 -

Group 1 GMC Southwest responded

Hi, we're happy you found Jordan to be so supportive during your experience here at Group 1 GMC Southwest. If you have any further questions, please give us a call. We're always happy to help!

January 24, 2026

The dealership was clean and smelled good. The people was very nice and courteous. I will return to get my car maintenance. More

by pmillette3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Jan 26, 2026 -

Group 1 GMC Southwest responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

January 23, 2026

I took my car in for oil change on 1/22/26, when I used my car at night I found out that my steering wheel went up and down, left and right. And I was freaking out. Please check everything before you have More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Jan 24, 2026 -

Group 1 GMC Southwest responded

We take full responsibility and sincerely apologize. We should have properly checked the vehicle before delivery, and we understand how upsetting this experience was. This is not acceptable, and we are addressing it with our team to prevent a repeat. Thank you for taking the time to let us know. Please reach out to me should you need anything else 713-776-4654. Wilfred Solano Service Manager

January 21, 2026

Excellent service! Gabriel Miranda was very professional and answered all my questions. Before making my purchase, I visited other dealerships, and I didn't feel as com More

by orueosaYalena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Miranda
Jan 24, 2026 -

Group 1 GMC Southwest responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2026

The sales team is very friendly and supportive of my needs. I felt comfortable and not pressured to buy. I would definitely recommend this dealership to family and friends. More

by chrisqualls78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli
Jan 17, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 15, 2026

Always greeted with kind professionalism and great service. I’m always well taken care of when there and constantly updated on my vehicle while waiting for my service to be completed. They get me in a More

by mjr0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Jan 17, 2026 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2026

Purchasing from Group1 was an enjoyable process. Trevor my sales rep was very professional and knowledgeable as we worked through the sales process More

by Bsons5857
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Jan 15, 2026 -

Group 1 GMC Southwest responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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