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Group 1 GMC Westside

El Paso, TX

Overview
Reviews
Vehicles
4.4
338 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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Showing 338 reviews

December 10, 2025

Customer service on the sales side has always been outstanding, but once the deal is closed the customer service doesn’t carry over to the other departments. Scheduled an appt at 10am to only take our More

by Ramirez
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin, Manager
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Dec 11, 2025 -

Group 1 GMC Westside responded

Thank you for your feedback. We apologize for any inconvenience you faced at your recent visit. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me at bnavar@group1auto.com, so that I can learn more about what took place in this situation. Brian Navar Service & Parts Director - Group 1 GMC Westside bnavar@Group1Auto.com

December 07, 2025

Very good customer service! My tech was very helpful and knew alot of information about my vehicle. Carlos More

by brucedavis2274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Dec 07, 2025 -

brucedavis2274 responded

Received

Dec 08, 2025 -

Group 1 GMC Westside responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 04, 2025

Good service and got me out of the dealership in less than 90 minutes. They do a good job. More

by jbarela3282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Dec 05, 2025 -

Group 1 GMC Westside responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2025

Great fast service. They were able to take my vehicle in last minute right before they closed. Vehicle was ready early next day. Love the video and info on vehicle repor More

by Gsaenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Report | Print
Dec 03, 2025 -

Group 1 GMC Westside responded

Hi, we are so happy to read such a great review about Group 1 GMC Westside. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2025

Great costumer service, great service fast and good, even the cashier favules costumer service, thank for everything guys More

by pedro Leobardo mesta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aron
Report | Print
Nov 26, 2025 -

Group 1 GMC Westside responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2025

Overall excellent service -Carlos (Service Advisor) is very professional and goes above and beyond. Really appreciate you Carlos. More

by bigriverranchelpasotx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos (Service)
Report | Print
Nov 26, 2025 -

Group 1 GMC Westside responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2025

Amazing customer service from Andy Barrios , kept me informed every step of the way . Got my truck in and out the same day , very happy with the service at Group 1 More

by sam.contreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Barrios
Report | Print
November 13, 2025

He recibido un muy buen trato desde que compre mi camioneta los servicios y hasta la garantia , no he batallado en lo absoluto muy buen servicio More

by vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos vazquez
Report | Print
Nov 15, 2025 -

Group 1 GMC Westside responded

Hola, nos alegra mucho que haya tenido una experiencia tan positiva. Si necesita cualquier otra cosa, estaremos encantados de ayudarle. ¡Que esté bien!

November 11, 2025

Great service personnel know there products and are willing to to help you on whatever you need More

by aduare78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, corona
Report | Print
Nov 14, 2025 -

Group 1 GMC Westside responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 08, 2025

Excellent service we are very happy with also, the seller person which is his name is Juan Corona. Thank you very much for everything. More

by Victor Moran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Corona
Report | Print
Nov 09, 2025 -

Group 1 GMC Westside responded

Hi Victor, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

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