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Group 1 GMC Westside

El Paso, TX

Overview
Reviews
Vehicles
4.4
288 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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Showing 288 reviews

September 19, 2024

Mr. Diego Nava , was on Point , keeping me update with my vehicle , Very profesional and Friendly , They got friendly environment , Highly Recommend . 👍 More

by oliveraos10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Nava
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Sep 20, 2024 -

Group 1 GMC Westside responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2024

I had a great experience at the service department. Prompt attention to my issues no problems. More

by Mspargolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor.
Report | Print
Sep 20, 2024 -

Group 1 GMC Westside responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2024

While my truck was in the shop, I was kept updated of what was being done. More

by dkstrack88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo, Julian, David
Report | Print
Sep 09, 2024 -

Group 1 GMC Westside responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2024

Like it is good , I always go there it took two hr but not bed More

by Maximo Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yes
Report | Print
Sep 06, 2024 -

Group 1 GMC Westside responded

Hello Maximo, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2024

Guillermo was extremely helpful throughout our experience! He was very good at communicating and making sure our needs with the rental were being taken care of! More

by Pedrosilva25890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Report | Print
Sep 06, 2024 -

Group 1 GMC Westside responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2024

Great place to do business, visit and meet their team All very happy to assist and take care of their customers More

by Kiara Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Rodriguez
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Sep 02, 2024 -

Group 1 GMC Westside responded

Hi Kiara, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

I highly recommend taking your vehicle to Shamaley, I was in desperate need of getting my truck fixed. The truck needed repairs due to workmanship from another dealer. They jumped through hoops to insure the More

by rtsmith12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Ochotorena
Report | Print
Sep 05, 2024 -

Group 1 GMC Westside responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

Very professional and helpful and friendly. Service person is great person. Will return for future service. More

by Ljporras1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago.
Report | Print
Sep 01, 2024 -

Group 1 GMC Westside responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2024

Very professional and honest , will continue to do business with them... very satisfied customer here. More

by Fitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Aug 31, 2024 -

Group 1 GMC Westside responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2024

Excellent service and communication. Service manager Santiago keeps me informed and discusses options on things that need to be done immediately or in the future. Very thorough! More

by Hwdunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
Report | Print
Aug 31, 2024 -

Group 1 GMC Westside responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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