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Group 1 Mazda Denton - Service Center

Denton, TX

4.7
549 Reviews

549 Reviews of Group 1 Mazda Denton - Service Center

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August 09, 2025

This dealership is excellent. My car was promised at a certain time and delivered. It was an exceptionally busy day, and every encounter I had with an employee was respectful, pro More

by willhuntingtwin
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech- Danny and Service Rep-Patsy
Aug 11, 2025 -

Group 1 Mazda Denton responded

Hello, we're happy you found our staff Danny to be so supportive during your experience here at Group 1 Mazda Denton. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2025

As always, clean, efficient and pleasant to work with. One of their best benefits is the car wash and vacuum! The staff in general are pleasant and inviting More

by Docjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Sikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Group 1 Mazda Denton responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Mazda Denton! Feel free to reach out to us if you need anything. Have a wonderful day.

August 06, 2025

It was quick and best service. Team is very friendly and helpful. Overall my experience is good with this Group 1 Mazda Denton service center. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Odom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Group 1 Mazda Denton responded

Hello Jay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Mazda Denton. If you have any further questions, please give us a call. We're always happy to help!

August 02, 2025

Friendly and courteous. Showroom clean and well appointed with some snack amenities available. We have owned 5 cars from this dealership. More

by Smartzrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold Snyder
Aug 03, 2025 -

Group 1 Mazda Denton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2025

Service was recommended. The work was completed very timely and the shop is very professional. More

by a10usplyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold
Aug 02, 2025 -

Group 1 Mazda Denton responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2025

I trust Denton Mazda to take good care of my car. I needed a state inspection and could have taken it to Kwik Kar, which is closer, but decided to make an appointment to have the Mazda dealer do it. More

by GaryR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold, Keegan
Jul 31, 2025 -

Group 1 Mazda Denton responded

Hi Garyr, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2025

Amazing from start to finish. John and his staff were very professional and expedited the work on the car to get our daughter back to work! Thanks! More

by terreri5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Monigold and Phyllis
Jul 26, 2025 -

Group 1 Mazda Denton responded

Hello, we're happy you found our staff John to be so supportive during your experience here at Group 1 Mazda Denton. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2025

Nice people. Like most dealerships they try to up sale services. Wait for an oil change is way too long. My wait was 2hrs 15 min today. More

by teresaholder52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Jul 30, 2025 -

Group 1 Mazda Denton responded

Thank you for your review! We apologize for the extended wait time during your recent oil change. We will strive to improve our service efficiency in the future. We appreciate your support and hope to see you again soon!

July 22, 2025

Patsy and crew are always available to help. Very cool lady who is very patient and kind. True assist to the dealership! More

by JMVOELKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patsy in service
Jul 24, 2025 -

Group 1 Mazda Denton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Mazda Denton! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2025

I called the Mazda service desk and spoke to Patsy Ingalls, I mentioned to her that I took my Mazda cx7 to a gas station in Coppell, Tx, and mention d that the guy said a connection and an electrical More

by chris.a.kilgore
Recommend Dealer
Yes
Employees Worked With
Patsy Ingalls
Jul 23, 2025 -

Group 1 Mazda Denton responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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