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Group 1 Nissan Southwest Houston

Stafford, TX

4.6
1,363 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,363 reviews

February 12, 2026

Nakita is a fantastic employee. Each time we’ve had our vehicles serviced she’s been our point of contact. She’s professional and knowledgeable and always great. She is a joy to wor More

by dwashing65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nakita in the service department
Feb 14, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. We do hope we can be of assistance in the future. Take care!

February 11, 2026

Great service as always. Expeditious and friendly associates. Always a good experience and diagnostics are generally on point. More

by dwashing65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Feb 14, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2026

I have been going to this dealership since 2014 and has always had exceptional service. The service advisors are very knowledgeable and courteous. I always recommend the dealership to friends and famil More

by arceeeight8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
Feb 14, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 10, 2026

I love the ease and speed of the check in process and the fact that the service advisors keep in touch with you while your vehicle is serviced. Christian was wonderful to work with More

by kathiemuncy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian , Zachary Swimmer
Feb 13, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2026

I am very greatful for Jerome as my sales representative. He got me in and meet all my needs as to what was asked for. I wasn’t there all day, which was a plus for me. He ws very nice and professional. Thank More

by moore.lashonda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome
Feb 13, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2026

Worked with sales person by phone & email to get exactly what I wanted in my next purchase, everything was ready when we got there and this made the buying experience much better and quicker. More

by Hernandezmichael509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tara Robinson & E Barker
Feb 12, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

February 08, 2026

I am always given an amazing experience. Nikita is an amazing service advisor, she's always nice and keeps me updated on everything my car needs and explains it in a way I can understand. More

by jessirosa99
Recommend Dealer
Yes
Employees Worked With
Nikita Lee
Feb 12, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

February 07, 2026

The agent was excellent. She did a great job handling everything. I would highly recommend her. More

by rutmic6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei
Feb 12, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2026

Gonzalo Gomez (ggomez@group1auto. com) is the BEST Service Tech in the business, without exception! More

by JohnnyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
Feb 12, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. If you have any further questions, please don't hesitate to reach out!

February 06, 2026

everyone seem to care about the customers. very professional and courteous. acting with competence and respect. More

by gcboykins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Garcia , Zachary Swimmer
Feb 08, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Nissan Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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