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Grubbs Acura
Grapevine, TX
168 Reviews
Welcome to Grubbs Acura, the premier Acura dealership serving Grapevine, TX, and beyond. As part of the Grubbs Family of Dealerships, we bring over 70 years of expertise and a steadfast commitment to exceptional customer service.
Our dealership isn’t just another car lot – it’s one of the largest Acura dealerships in Texas, offering a state-of-the-art facility and an unmatched inventory of new and pre-owned Acura vehicles. From the sleek Acura Integra to the spacious Acura MDX, we have the largest selection to ensure you’ll find the perfect luxury vehicle to suit your needs.
At Grubbs Acura, relationships are at the heart of what we do. We strive to provide a hassle-free car-buying experience and build lifelong trust with our customers. Whether you're shopping for a new vehicle or visiting our service center, our team is dedicated to ensuring your satisfaction every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 168 reviews
March 05, 2026
Jacob and his whole team always do a great job start to finish. While this is my first Acura, I have bought several Infiniti products and so have my friends. We always go to Grubbs when it's time for a ne finish. While this is my first Acura, I have bought several Infiniti products and so have my friends. We always go to Grubbs when it's time for a new car. More
by jarrod
Employees Worked With
February 28, 2026
I have been attempting to contact someone in Finance regarding the status of the cancelation and prorated refund for a service/protection plan. I turned in all of the required paperwork to Bruce in Fina regarding the status of the cancelation and prorated refund for a service/protection plan. I turned in all of the required paperwork to Bruce in Finance on 1/22 and as of today (2/27) I’ve not been able to speak with anyone for a status. I have called multiple times (the phone rings and then disconnects), left messages with Sales (they answered the phone), talked to the receptionist who said she was sending an email for a Finance manager to call me back, and I’ve even emailed Christopher Fitter (Finance Director) twice with no response. Customer Service is obviously a low priority. Bet if I was trying to buy a car, my phone would be ringing off the hook. Do better, Grubbs Acura! More
by Moejm
Employees Worked With
Christopher Fitter, Bruce (Finance Manager)
February 26, 2026
I recently purchased an Acura ADX Advance from Grubbs Acura and couldn’t be happier with the entire experience. From start to finish, the buying process was easy, simple, and refreshingly straightforward Acura and couldn’t be happier with the entire experience. From start to finish, the buying process was easy, simple, and refreshingly straightforward—fast and painless with no unnecessary runaround. Grubbs Acura also made a great first impression with a store that was clean, comfortable, and well-kept, which added to the overall confidence and positive vibe of the visit. If you’re considering an Acura and want a smooth, stress-free purchase, I highly recommend Grubbs Acura—and I’m thrilled to be driving my new Acura ADX Advance. More
by jlavenski
Employees Worked With
October 30, 2025
Buyer beware. I brought my vehicle in for a warranty-based inspection. It turned out the warranty didn't apply to my vehicle, but they couldn't determine this unti I brought my vehicle in for a warranty-based inspection. It turned out the warranty didn't apply to my vehicle, but they couldn't determine this until they had the car at the dealership. Not only was it a wasted trip, but as I was pulling away, system errors appeared on my dashboard. After re-inspecting the car, they attributed the errors to "bad gas," turning what should have been a no-cost trip into a $500+ repair. More
by ma3tx
Employees Worked With
Sean Burreal
October 06, 2025
Ezequiel was amazing! He was very clear and prompt in his communication. He also helped with a loaner when my car had to drop my car for service. Really appreciate the sup He was very clear and prompt in his communication. He also helped with a loaner when my car had to drop my car for service. Really appreciate the support More
by pankajraja
Verified CustomerEmployees Worked With
Ezekiel, Kathryn Holliday
October 03, 2025
Not happy with this service dept. I went in for maintenance required oil change and a warranty chip repair. Mt appointment was at 12:00 pm. I arrived at 11:00. I never received an up I went in for maintenance required oil change and a warranty chip repair. Mt appointment was at 12:00 pm. I arrived at 11:00. I never received an update so I called at 3:00 they said that it was in repairs bay and would update me later. At 5:00 they said vehicle was ready. Not ONE single chip was repaired They attempted to repair the one on the passenger door but had said dent person was gone, didn’t have right color of paint and other excuses. I will not be using Grubbs service again. The only reason to go back is to get my chip warranty covered. More
by valarieratliff
Employees Worked With
Dan in service Acura
October 02, 2025
The service department reps frequently recommend doing unnecessary services already performed in previous visits, inconsistent quote for services (the fee changes from one visit to the next), and the last unnecessary services already performed in previous visits, inconsistent quote for services (the fee changes from one visit to the next), and the last unethical thing they did was to overcharge me for services I didn’t ask. I went for a simple oil change and tire rotation, and they charged me $200 because they said it included additives for the engine. I never asked for that. It was very unethical. No trust. More
by luisbladon1975
Employees Worked With
October 02, 2025
Friendly service agent, kept me informed, will consider again for future service with my auto again for future service with my auto More
by kimgordon401
Employees Worked With
October 02, 2025
Quick service. Great communication. Free Uber rides while car serviced. Fit me in quickly when a battery died Great communication. Free Uber rides while car serviced. Fit me in quickly when a battery died More
by wbwilliams
Employees Worked With
October 02, 2025
I changed from Goodson Acura to Grubbs. Goodson was “good” but, Grubbs is excellent! Thank you! Goodson was “good” but, Grubbs is excellent! Thank you! More
by lorraine4templefit
Employees Worked With
Other Employees :
Shelby is excellent. Also, I believe James (mngr) they are an asset to Grubbs. Thank you!
