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Grubbs CDJR of Wichita Falls - Service Center

Wichita Falls, TX

4.2
639 Reviews

639 Reviews of Grubbs CDJR of Wichita Falls - Service Center

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October 01, 2024

The staff members are nice and professional. I wish there was more coffee but that's okay More

by harvey.golson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lucero
October 01, 2024

Dropped off a vehicle to get a recall done, was updated on the status as it changed. Excellent service and communication. More

by ryanahilton13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy , Brandi Lucero
September 29, 2024

Aweful treatment from salesman! Didn’t want to hear what had to say didn’t want to compare prices . More

by lex35805_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name unknown
September 26, 2024

Very personable, and easy to talk to! Knowledgeable of other services that are also offered to us as well. Gout out car fixed up and out pretty quick More

by Trenton Moses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexus Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Trupiano , Lindsey Vandestreek
September 26, 2024

I felt like they really were working to help solve my problem, keep me informed and go beyond what I expected. More

by cdevlintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lucero
September 22, 2024

The service department was very courteous, very knowledgeable and the communication was great. Currently waiting on parts to complete the repair. More

by awillson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Did a great job, once they diagnosed the problem. It took two times and my husband gave them the code for the problem the first time. It runs great now! More

by WARKANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lucero
September 19, 2024

Once again, Brandi did a great job in helping me and keeping me informed on the service of my vehicle. More

by UNCLESTICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
September 17, 2024

Great customer service, Kept me well informed. Very happy with my experience. Truck was ready when they said it would be. More

by lindy.parr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lucero
September 16, 2024

They were very busy great attitude got repaired quick and easy car running awesome would recommend people to your service department More

by JEFFLOVESKISS666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dezzie Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Herlehy, Brandi Lucero
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