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Grubbs CDJR of Wichita Falls - Service Center
Wichita Falls, TX
639 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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639 Reviews of Grubbs CDJR of Wichita Falls - Service Center
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April 07, 2024
Wow. I don’t understand how you can sell a car with no title. Took 6 months to get the title a tons of calls. The rudeness of some but I will say Brad was I don’t understand how you can sell a car with no title. Took 6 months to get the title a tons of calls. The rudeness of some but I will say Brad was good More
by Tarleton1998
Verified CustomerEmployees Worked With
Brad and Casey gill were great
April 03, 2024
They had the pickup for 6 months and told us everything was fixed and we were charged for the repairs. After we drove it home nothing had been fixed. We took it back, they kept it for 2 months this time an was fixed and we were charged for the repairs. After we drove it home nothing had been fixed. We took it back, they kept it for 2 months this time and fixed all the problems except the radio. We were told the radio was discontinued and we would not be receiving a refund for the new one we had been charged for. Biggest scam I have ever seen. This will be turned over to the Better Business Bureau. More
by MARKPO95
Employees Worked With
March 29, 2024
Worst customer service ever. My radio she been malfunctioning since two months after buying my tryck My radio she been malfunctioning since two months after buying my tryck More
by daniel.peterman
March 27, 2024
Poor communication. Missed commitments. After repair threw engine codes this should have been a simple repair Missed commitments. After repair threw engine codes this should have been a simple repair More
by terrywhinds
March 25, 2024
They have provided consistent and professional Jeep service with every visit and have always been thorough in analyzing and correcting any issues! service with every visit and have always been thorough in analyzing and correcting any issues! More
by MJMOULDS
Employees Worked With
Carly Hanks, Kevin Herlehy, Brandi Lucero
March 23, 2024
Tamara and Garrett were friendly and communicated well however, I've never had an oil change anywhere that didn't fill my windshield wiper fluid. I had been out and figured it would be filled when I chang however, I've never had an oil change anywhere that didn't fill my windshield wiper fluid. I had been out and figured it would be filled when I changed my oil. It was not. More
by TKOETTER29
March 20, 2024
Service was great, I forgot that I had 1 more free oil change that I received with the purchase of my vehicle, they took care of everything at no charge . Technician even came in and asked about my tires change that I received with the purchase of my vehicle, they took care of everything at no charge . Technician even came in and asked about my tires ( I had them replaced the day before) because he didn’t think they needed rotating Great friendly service More
by Dodge Ram guy
Employees Worked With
Brandi Lucero
March 16, 2024
Brandi, was an absolute professional from start to finish. I spoke with her the week prior , gave her the days that getting my jeep maintenance completed. It was scheduled from the time I pulled int finish. I spoke with her the week prior , gave her the days that getting my jeep maintenance completed. It was scheduled from the time I pulled into the bay to the time I signed the paperwork it was no more than 30 minutes. Absolutely the “ cream of the crop “. More
by Steve
