Grubbs CDJR of Wichita Falls - Service Center

Service department kept me updated and got me out quickly! Great service, will be back for any work I ever need on all of my vehicles! quickly! Great service, will be back for any work I ever need on all of my vehicles! More

So far Patterson is #1 in my eyes. From the first time I entered the lot they were on top of things and has continued to make sure my needs are met. Thank you Zack Baker (Hyundai sales representative) for m entered the lot they were on top of things and has continued to make sure my needs are met. Thank you Zack Baker (Hyundai sales representative) for making me feel special More

Did a good job. A salesperson that I know picked up my car and returned it to me. The only problem was they are grossly overpriced for changing out a cabin air filter. I let them do it this time but after car and returned it to me. The only problem was they are grossly overpriced for changing out a cabin air filter. I let them do it this time but after seeing how simple it is I’ll do it myself from now on. More

By far the best customer service experience I've encountered at Pattersons & I've been a customer for at least 10 years! The receptionist (can't remember her name) deserves every dollar she makes! encountered at Pattersons & I've been a customer for at least 10 years! The receptionist (can't remember her name) deserves every dollar she makes! More

Great customer service, kept me informed about what was going on with my car and when it would be finished. I used the shuttle service and didn’t have to wait and was at work early. Very impressed! Than going on with my car and when it would be finished. I used the shuttle service and didn’t have to wait and was at work early. Very impressed! Thank you service team! More

The experience was smooth and simple. I look forward to recommending them to other people looking for new or used vehicles. The staff are friendly and professional. recommending them to other people looking for new or used vehicles. The staff are friendly and professional. More

Always outstanding. Will never go anywhere else. Quick and speedy service. Coffee and water is a very nice amenities. I appreciate everything they do to help me. and speedy service. Coffee and water is a very nice amenities. I appreciate everything they do to help me. More

Always friendly service reps and they take care of your needs quickly. I use them for all my service needs. Provided a ride for me to get where i needed to be while they serviced my Ram 2500. needs quickly. I use them for all my service needs. Provided a ride for me to get where i needed to be while they serviced my Ram 2500. More

The work was completed as scheduled. The service advisor was courteous and helpful. He greeted me promptly. He wore a mask throughout and escorted me to my car when service was complete. However, I did n was courteous and helpful. He greeted me promptly. He wore a mask throughout and escorted me to my car when service was complete. However, I did notice that the receptionist (at the checkout area) and other personnel that entered the waiting area where I waited while service was being performed, were not wearing masks. More

Quick service on my RAM 1500 and friendly advisor and staff all around. A comfortable waiting area that is clean and has fresh coffee and water while I waited. Also fast free WIFI is a plus. Highly re staff all around. A comfortable waiting area that is clean and has fresh coffee and water while I waited. Also fast free WIFI is a plus. Highly recommend. More