Grubbs CDJR of Wichita Falls - Service Center

car was serviced quickly and all problems were addressed and We bought our vehicle from Kia and had some problems at start but they were resolved to our satisfaction and since then all service and contact has b We bought our vehicle from Kia and had some problems at start but they were resolved to our satisfaction and since then all service and contact has been very pleasurable More

Very accommodating and courteous staff. We had an oil change done and we were late for our appointment and we called and they said to come on in. Regardless they would fit us in.. only waited an hour and change done and we were late for our appointment and we called and they said to come on in. Regardless they would fit us in.. only waited an hour and half.. Thank you More

Joe is awesome simply put, Joe is Awesome. Always treats us like we are the most important customer at the shop, no matter how small our service need is. simply put, Joe is Awesome. Always treats us like we are the most important customer at the shop, no matter how small our service need is. More

I liked the communication with my service member. The explanation of the services provided was easy to understand. Check in was easy and fast. Thanks explanation of the services provided was easy to understand. Check in was easy and fast. Thanks More

oil change I had no problems with the service. Jayne was very professional and got my approval before proceeding. If you insist on making me reach 25 words aga I had no problems with the service. Jayne was very professional and got my approval before proceeding. If you insist on making me reach 25 words again, I will just delete the survey and not return it. More

Great work Moved to Texas not long ago and started taking my cars to Heath Marsh anytime I need an oil change or anything else. He always makes sure that I'm hap Moved to Texas not long ago and started taking my cars to Heath Marsh anytime I need an oil change or anything else. He always makes sure that I'm happy with everything and if I'm not he does his best to make sure I am. More

I always know I can trust my car service to Patterson’s dealership. Fast, friendly and dependable. They have been my exclusive service provider for years! dealership. Fast, friendly and dependable. They have been my exclusive service provider for years! More

Always great service from Jayne Bean. Easy to call in and schedule my appointment. Paperwork is easy and explained throughly. Service was on time as quoted. schedule my appointment. Paperwork is easy and explained throughly. Service was on time as quoted. More

Tire problem I was very pleased with the service department's response to a tire problem. The problem was resolved to my satisfaction within a very reasonable wai I was very pleased with the service department's response to a tire problem. The problem was resolved to my satisfaction within a very reasonable waiting time. More

Mike was excellent. He did a thorough job and completed it in a timely manner. He not only explained everything in perfect detail but he also broke it down to let me know how long it would take and the pri it in a timely manner. He not only explained everything in perfect detail but he also broke it down to let me know how long it would take and the price of each service. He even completed three recalls on my vehicle as well More