Grubbs CDJR of Wichita Falls - Service Center

Very responsive! They met my wife and immediately got my Jeep in for service. I appreciate the fact that the first four services are free. Jeep in for service. I appreciate the fact that the first four services are free. More

First oil change on my new Kia, was brought to a waiting area , very comfortable . No problems and was back on the road in no time. on my new Kia, was brought to a waiting area , very comfortable . No problems and was back on the road in no time. More

Never been disappointed. The service personnel are very friendly, helpful and considerate of your time and problem . The waiting are is very clean and while you wait for your The service personnel are very friendly, helpful and considerate of your time and problem . The waiting are is very clean and while you wait for your vehicle, you can enjoy coffee, bottled water and other complimentary refreshments while using the free internet service. It didn't take long for my vehicle to be completed and I was notified during the process if the work was delayed for any reason. I've never been disappointed with customer service at Patterson dealerships and that's the reason I keep going back. More

My experience here is always to the best extent, everyone is friendly, informative, and motivated. Ever since I purchased my vehicle, there has always been a type of family atmosphere at Patterson. is friendly, informative, and motivated. Ever since I purchased my vehicle, there has always been a type of family atmosphere at Patterson. More

My experience was good. No problems. I don’t like taking all these surveys just so the service people can make a living. This is annoying. all these surveys just so the service people can make a living. This is annoying. More

Thankful for your patriotic & moral beliefs.I love Thankful for your patriotic & moral beliefs. I love seeing the flags at half staff to honor our Fallen Police officers in Texas, as well as for other Thankful for your patriotic & moral beliefs. I love seeing the flags at half staff to honor our Fallen Police officers in Texas, as well as for other occasions. More

traeted like i was appreciated your staff was very kind and courteous very professional. prompt treated me with a warm welcome and like i was their and maid their day, but they made your staff was very kind and courteous very professional. prompt treated me with a warm welcome and like i was their and maid their day, but they made my day More

Couldn’t be any better ! Prompt personal and courteous service, explanations of everything that was done to the vehicle and it’s been this way every time I’ve been to the deal Prompt personal and courteous service, explanations of everything that was done to the vehicle and it’s been this way every time I’ve been to the dealership or taken my Ram truck in for service - what more could you ask for. More

Very Professional Jayne was very prompt and professional. I always feel like I can trust what they tell me, unlike some of the other dealerships here. Joe Cross was t Jayne was very prompt and professional. I always feel like I can trust what they tell me, unlike some of the other dealerships here. Joe Cross was the same way when he was my service person. The staff is always friendly and extremely courteous and they try their best to accommodate. More

Oil change and change of brake light. I am ALWAYS treated professionally snd courteously here. Joe Cross always is helpful. He took the time to explain all that was done to my vehicle, a I am ALWAYS treated professionally snd courteously here. Joe Cross always is helpful. He took the time to explain all that was done to my vehicle, and what it was going to need in the near future. More