Grubbs CDJR of Wichita Falls - Service Center

Superb Service and Genuinely Nice People Every step of the way I was treated with kindness and respect. Our little 500c is my wife's pride and joy. Ava (as my wife calls her) was trea Every step of the way I was treated with kindness and respect. Our little 500c is my wife's pride and joy. Ava (as my wife calls her) was treated well. My wife calls it her "Spa Day" and she came home in beautiful shape. Nice people all the way through... Jayne was especially wonderful. More

The Patterson family has taken care of our vehicle needs each and every time that we have arrived at the dealership. Thanks again for a job well done. each and every time that we have arrived at the dealership. Thanks again for a job well done. More

The service was absolutely awesome...very good customer service...ask me what was wrong with my jeep they look at it, and set up with appointment the following week....thank you. service...ask me what was wrong with my jeep they look at it, and set up with appointment the following week....thank you. More

Was just a lil upset that I had an appointment on a Monday at 8:30 but they didn't get to my car until Tuesday and get it back to me on Wednesday I'm not understanding the whole appointment thing but t Monday at 8:30 but they didn't get to my car until Tuesday and get it back to me on Wednesday I'm not understanding the whole appointment thing but they fixed it runs well and why the charged 48.00 for a part that could have got locally for 10.00 not a complaint just curious but overall good More

Excellent Customer Service The service department took extremely good care of us. I dropped my vehicle off (non contact) for an oil change and tire rotation. Within 45 minutes, The service department took extremely good care of us. I dropped my vehicle off (non contact) for an oil change and tire rotation. Within 45 minutes, I received a call that my vehicle was ready. They even offered to wash it, however, it was raining that day. I would recommend taking your vehicle here for service needs. Great job Patterson! More

People there were very courteous and professional. Waiting room was comfortable and spaced apart to help with the enabling of spreading the on going pandemic. I definitely would recommend this place t Waiting room was comfortable and spaced apart to help with the enabling of spreading the on going pandemic. I definitely would recommend this place to anyone. In fact, living an hour away I shall continue to to do business with them even tho we have a Dodge dealership 20 minutes away from our home. More

Good Service Fast and friendly. I've taken my Jeep to them since we bought it for regular maintenance and one warranty issue. Always a pleasure working with them. Fast and friendly. I've taken my Jeep to them since we bought it for regular maintenance and one warranty issue. Always a pleasure working with them. More

Everyone was polite and everything was done in a timely manner. The waiting area was very clean. My service rep was awesome and even washed my truck off! manner. The waiting area was very clean. My service rep was awesome and even washed my truck off! More

my Appointment was right on time. The service department folks were friendly. The oil change and tire rotation did not take long at all. Thank you! folks were friendly. The oil change and tire rotation did not take long at all. Thank you! More

Very friendly respectful people! They all deserve a rise mr Paterson! I will be more than happy to continue doing business with the Paterson family! Thank you all! mr Paterson! I will be more than happy to continue doing business with the Paterson family! Thank you all! More