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Grubbs GMC of Wichita Falls
Wichita Falls, TX
167 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
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Showing 167 reviews
May 27, 2025
Great service and fast service. Very respectful. Always keeping you in the loop of what is going on with your vehicle Very respectful. Always keeping you in the loop of what is going on with your vehicle More
by Juanwayn33
March 24, 2025
Foundation doesn't care about customers just about the money that they make putting customer needs last money that they make putting customer needs last More
by Sam
Employees Worked With
March 07, 2025
Service was professional and timely. Drop off and pickup was seamless. Would recommend to anyone. And sales is good too. Drop off and pickup was seamless. Would recommend to anyone. And sales is good too. More
by mcwhirtercraig
Employees Worked With
February 07, 2025
I bought and sold a car there 3/2024 and the car I sold to them had 1 payment left. Their business office Angela in accounting) did not process the payoff correctly which resulted in my last payment being to them had 1 payment left. Their business office Angela in accounting) did not process the payoff correctly which resulted in my last payment being delinquent which was turned into the credit bureau. My credit score fell over 100 points and has just now fully recovered. The General Manager of the dealership was no help and felt no obligation to try to help me. Anyone who has dealt with poor credit understands the financial consequences and that a lower credit score actually costs you is money and opportunity. I wish I had looked at their BBB rating (1 star) before I did business with them. Clearly they don't care More
by gweinstein
Employees Worked With
Angela (accounting), Mia Bradbury (Gen Manager)
February 01, 2025
I honestly wish I knew of this service center sooner. They’re inside of the Mercedes Benz lot and everyone was really kind and knowledgeable; I received great customer service. The gentlemen diagnosed an They’re inside of the Mercedes Benz lot and everyone was really kind and knowledgeable; I received great customer service. The gentlemen diagnosed and fixed my vehicle issue promptly. I’ll definitely return when future problems arise. More
by gerdy_lebrun
Employees Worked With
Robert, David
January 06, 2025
Very pleased with the outstanding professionalism displayed. My visit was greeted with smiles and amazing hospitality. Professionalism personified. displayed. My visit was greeted with smiles and amazing hospitality. Professionalism personified. More
by rjohn44547
Employees Worked With
I employed the Service department: Robert, Samantha Garza
January 06, 2025
David Diehl was outstanding in securing the airbag, & Dustin Barker installed it in 40 minutes!!! Your supply chain lacking, took SEVEN years to get replacement airbag Thank you David & Dustin !!!’n Dustin Barker installed it in 40 minutes!!! Your supply chain lacking, took SEVEN years to get replacement airbag Thank you David & Dustin !!!’n More
by Unknown
Employees Worked With
David Diehl. Dustin Barker
