Grubbs GMC of Wichita Falls - Service Center

I took our 2018 Buick Encore in for service. They completed it quickly and without a problem. Car runs great. They completed it quickly and without a problem. Car runs great. More

I was in this GMC service department, a few months back with my truck and receiving nothing but grief, the particular woman that was helping me was very unhelpful. I’m very unfriendly and almost didn’t com with my truck and receiving nothing but grief, the particular woman that was helping me was very unhelpful. I’m very unfriendly and almost didn’t come back. I did not for Glenn giving me excellent service on my wife Hyundai just before that I would not have given GMC serviced by me a second chance. I’m very glad I did. I was treated very well and kept informed constantly what was going on and when there was a problem that caused my truck to stay the night I was provided courtesy car since I lived over 50 miles away when I came to pick up my truck was all the work completed to my expectations, but they detailed my truck and did a wonderful job went his way to make sure I was taking care and of course not to forget Glenn. He was very helpful Friday because it was Daniel day off and he insured we got out of there in timely manner and was very satisfied. These are good people. And you should make every effort to keep them all More

They took care of us from start to finish. Robert, the service adviser went above and beyond to make sure we were taken care of while our car was in for repairs. Robert, the service adviser went above and beyond to make sure we were taken care of while our car was in for repairs. More

We brought our Buick encore in for repair last year the day after Christmas we just got the car back today taking the mechanic two months to fix it was there for two months, and they never bothered to even day after Christmas we just got the car back today taking the mechanic two months to fix it was there for two months, and they never bothered to even wash the vehicle from all the dirt and dust that it gathered during the repair The bill was over $5000 and you made us pay for the credit card transaction of 3% James Baker was the very worse service representative I've ever dealt with in my entire life currently I'm 65 years old and I've never had such a bad experience with a dealership. Worst customer experience I ever encountered. Avoid Foundation Motors like the plague. More

First time dealing with new owners. Everything went smoothly . Have no problem going back for service. Everything went smoothly . Have no problem going back for service. More

I like this dealership and I recommend it to others. They are fast and efficient. They are fast and efficient. More

Timely, informative to progress of vehicle maintenance. Coffee in waiting area greasy and hot. Facility clean Coffee in waiting area greasy and hot. Facility clean More

We were greeted as if we were valued customers. We left the vehicle and the service was completed before we expected. There were no issues picking up the car. We really appreciate the customer serv We left the vehicle and the service was completed before we expected. There were no issues picking up the car. We really appreciate the customer service we received. We More