Grubbs Volvo Cars Grapevine

Excellent service, very helpful through the buying process. Repaired an issue spotted on the test drive the same day. process. Repaired an issue spotted on the test drive the same day. More

This was on so of the best and most stress free car buying experiences I have ever had. Ryan was awesome. Always providing 5 star service and quickly responding to any questions I had. I am very happy buying experiences I have ever had. Ryan was awesome. Always providing 5 star service and quickly responding to any questions I had. I am very happy with our new Volvo XC90 from Grubbs and will recommend Grubbs and Ryan to any friend that is in the market for a new car. More

Dear Fellow Consumers, Prepare yourselves for a cautionary tale of epic proportions – a saga of deceit, incompetence, and utter disrespect at the hands of Grubbs Volvo Grapevine. My recent encounte cautionary tale of epic proportions – a saga of deceit, incompetence, and utter disrespect at the hands of Grubbs Volvo Grapevine. My recent encounter with this establishment, located at 1550 Texan Trail, Grapevine, TX 76051, has left me reeling with frustration and disappointment, compelling me to share my harrowing experience on every review platform known to man. In October 2023, fueled by optimism and buoyed by seemingly positive reviews, I embarked on a pilgrimage from New Jersey to Texas, all in pursuit of a vehicle at Grubbs Volvo Grapevine. Little did I know, I was about to step into a vortex of deception and incompetence. From the outset, it was clear that Grubbs Volvo Grapevine had no qualms about deviating from the agreed-upon price. What was supposed to be a $38,500 deal miraculously morphed into a demand for an additional $1,500 down payment – a sleight of hand that would make even the most seasoned con artist blush. But the financial treachery didn't end there. Oh no, my friends. Despite my explicit instructions to conduct credit checks sequentially, the geniuses at Grubbs Volvo Grapevine decided to perform not one, not two, but four simultaneous inquiries into my credit history. The result? Interest rates so sky-high they'd make a loan shark blush. And let's not even get started on the vehicle itself. Missing features promised? Check. Coercive tactics to force an unjust down payment? Double-check. It was like dealing with a den of vipers disguised as car salespeople. But wait, it gets better – or should I say worse? After enduring the ordeal of the transaction, I was thrust into a bureaucratic abyss from which there seemed to be no escape. Despite assurances of expedited out-of-state registration, I was left clutching expired temporary registration documents like a drowning man grasping at straws. And the cherry on top? The deafening silence that greeted my every attempt at communication. Phone calls unanswered, emails ignored, messages left dangling in the void of cyberspace. It was as if Grubbs Volvo Grapevine had mastered the art of customer neglect to perfection. So here I stand, seven months later, with no resolution in sight. But fear not, dear readers, for I refuse to go quietly into the night. Consider this review a warning to all who dare to tread the halls of Grubbs Volvo Grapevine, located at 1550 Texan Trail, Grapevine, TX 76051. Heed my words, lest you too fall victim to their web of lies and deceit. More

The car purchase process was seamless. The sales person was personable. No pressure tactics. Happy with the dealership. The sales person was personable. No pressure tactics. Happy with the dealership. More

Every interaction with Grubbs Volvo has been pleasant. It was a pleasure working with Ryan to pick out the perfect vehicle to fit our needs. Thanks so much. It was a pleasure working with Ryan to pick out the perfect vehicle to fit our needs. Thanks so much. More

Great dealership with great customer service. Mo was a tremendous help in figuring out the best vehicle for us. Mo was a tremendous help in figuring out the best vehicle for us. More

I’m so happy with my new vehicle! The experience was fantastic. I was treated respectfully and all my questions were answered. Unlike at an other unnamed dealership I went to… The experience was fantastic. I was treated respectfully and all my questions were answered. Unlike at an other unnamed dealership I went to… More

Exceptional customer service, helpful and courteous sales personnel that are understanding, knowledgeable finance department that is solution oriented. personnel that are understanding, knowledgeable finance department that is solution oriented. More

Easy to work with and very responsive. Ben made our experience top notch- would certainly recommend. Ben made our experience top notch- would certainly recommend. More

Very pleasant experience. No pressure. We appreciated test driving the vehicles alone so that we could have real conversations about what we thought without the pressure of No pressure. We appreciated test driving the vehicles alone so that we could have real conversations about what we thought without the pressure of a salesman in the backseat More