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Grubbs Volvo Cars Grapevine
Grapevine, TX
189 Reviews
Grubbs Volvo Cars stands out from other dealerships through its commitment to providing a seamless, customer-focused experience with a strong emphasis on innovation and service quality. Here are some key differentiators:
Family-Owned Legacy: As part of the Grubbs family of dealerships, Grubbs Volvo carries the legacy of a family-owned business with deep roots in the community, offering personalized service that bigger, corporate dealerships may lack.
Exclusive Inventory: Grubbs Volvo offers a wide range of premium, luxury Volvo vehicles, known for their Scandinavian design and advanced safety features. This includes exclusive models and trims not always available at other dealerships.
State-of-the-Art Facilities: The dealership is equipped with modern service centers and customer lounges, ensuring a top-tier experience whether you're shopping for a new car or servicing your current one.
Transparent Pricing: Grubbs Volvo prides itself on offering transparent, competitive pricing without the hassle of hidden fees, providing customers with peace of mind throughout the buying process.
Customer-Centric Services: They provide a variety of customer-focused services, including Volvo Valet, which offers pick-up and delivery options for service appointments, ensuring convenience for busy clients.
Community Engagement: Grubbs Volvo is involved in local events and charitable initiatives, fostering strong ties to the community and reinforcing their family-owned business values.
Certified Pre-Owned Program: Grubbs Volvo offers a robust certified pre-owned program, which gives customers access to rigorously inspected, high-quality used vehicles with extended warranties and roadside assistance.
These factors combine to create a dealership experience that is tailored to customers seeking both high-quality vehicles and exceptional service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 189 reviews
October 09, 2023
Benjamin was excellent! The entire experience was wonderful and the dealership was spotless, even the service drive! The entire experience was wonderful and the dealership was spotless, even the service drive! More
by Christine M
Employees Worked With
Benjamin in sales, Elvin in service, Rance in finance. , Sean Sexton
October 02, 2023
From my first interaction by email, then phone, and finally in person, the process was smooth, professional, and enjoyable. Daniel treated us like family. Additionally, Rance in Finance, made that part finally in person, the process was smooth, professional, and enjoyable. Daniel treated us like family. Additionally, Rance in Finance, made that part of the process much easier than expected. I'd highly recommend the Grubbs Volvo team to anyone. More
by scott.carlsen
October 02, 2023
Grubbs Volvo is an absolutely wonderful dealership, they were all incredibly helpful, diligent, respectful, and honorable. If you get a chance meet with Ryan Russell, he was absolutely amazing and very cari were all incredibly helpful, diligent, respectful, and honorable. If you get a chance meet with Ryan Russell, he was absolutely amazing and very caring! More
by mitchell.ouille
Employees Worked With
Ryan Russell and Rance
September 29, 2023
Great sales experience. Mo took care of us and the finance process was fairly easy as well. The GM Justin wasn’t pleasant to work with otherwise we would have rated the ex Mo took care of us and the finance process was fairly easy as well. The GM Justin wasn’t pleasant to work with otherwise we would have rated the experience with five stars. More
by Jtwjr22
Employees Worked With
Mo Hassan
September 19, 2023
We bought a used car from Grubbs in August. The price was listed as $28000.00 online but when we got to the dealership they told us they add an extra $2300 to the sticker price "to get the used The price was listed as $28000.00 online but when we got to the dealership they told us they add an extra $2300 to the sticker price "to get the used car perfect for sale." We managed to negotiate that cost down, but still paid around $1500 over sticker when it was all said and done. Fast forward 1 month after purchase and we notice a vibration in the brake peadal. Took it to Firestone and turns out ALL the brakes need replacing to the tune of $1600.00. What are they using that extra $2300.00 for then? To line their pockets, that's what. If you buy a used car from Grubbs, immediately take it for an detailed inspection and take it back to the dealer when you find out everything that is wrong with it so they can fix it or buy it back. More
by sarah m
Employees Worked With
James Parker
September 10, 2023
They really listen to my needs in a car /suv They treat me with respect and they explain all my questions. Everybody is nice and smile . me with respect and they explain all my questions. Everybody is nice and smile . More
by Marisa Chavez
Employees Worked With
Jessica & Benjamin, Sean Sexton
September 05, 2023
Unprofessional team. Lied and didn't meet their commitment. They said no additional charges would be made and then denied the agreement they made. Lied and didn't meet their commitment. They said no additional charges would be made and then denied the agreement they made. More
by Jorge
Employees Worked With
Benjamin Manhivan, Raza Inthanongsack
