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Grubbs Volvo Cars Grapevine
Grapevine, TX
189 Reviews
Grubbs Volvo Cars stands out from other dealerships through its commitment to providing a seamless, customer-focused experience with a strong emphasis on innovation and service quality. Here are some key differentiators:
Family-Owned Legacy: As part of the Grubbs family of dealerships, Grubbs Volvo carries the legacy of a family-owned business with deep roots in the community, offering personalized service that bigger, corporate dealerships may lack.
Exclusive Inventory: Grubbs Volvo offers a wide range of premium, luxury Volvo vehicles, known for their Scandinavian design and advanced safety features. This includes exclusive models and trims not always available at other dealerships.
State-of-the-Art Facilities: The dealership is equipped with modern service centers and customer lounges, ensuring a top-tier experience whether you're shopping for a new car or servicing your current one.
Transparent Pricing: Grubbs Volvo prides itself on offering transparent, competitive pricing without the hassle of hidden fees, providing customers with peace of mind throughout the buying process.
Customer-Centric Services: They provide a variety of customer-focused services, including Volvo Valet, which offers pick-up and delivery options for service appointments, ensuring convenience for busy clients.
Community Engagement: Grubbs Volvo is involved in local events and charitable initiatives, fostering strong ties to the community and reinforcing their family-owned business values.
Certified Pre-Owned Program: Grubbs Volvo offers a robust certified pre-owned program, which gives customers access to rigorously inspected, high-quality used vehicles with extended warranties and roadside assistance.
These factors combine to create a dealership experience that is tailored to customers seeking both high-quality vehicles and exceptional service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 189 reviews
August 29, 2023
If possible I would give 0 stars! I don’t even know where to start but if you’re looking for pre-owned vehicle this is not the place for that! My vehicle that I purchased has been in I don’t even know where to start but if you’re looking for pre-owned vehicle this is not the place for that! My vehicle that I purchased has been in repairs almost 45 days because they can’t seem to fix things they promised and THEY DO NOT KEEP THEIR WORD! Avoid this dealership if all possible! DONT SIGN UNTIL ALL PROMISED REPAIRS HAVE BEEN FIXED OTHERWISE THEY WILL SEND OFF YOUR PAPERWORK KEEP YOUR CAR AND HAVE YOU IN THEIR LOANERS AS LONG AS THEY PLEASE! The COMMUNICATION IS HORRIBLE AND THEY WILL AVOID YOU AS MUCH AS THEY CAN. They promised they wouldn’t send my paperwork until all repairs were made well guess what they sent in the paperwork I’m stuck in a purchase now and CANNOT GET MY VEHICLE BACK and I wish there was a way to get a hold of Mr.Grubbs so he can know how they treat their customers! Some Passive aggressive people should I add! Anywho STAY AWAY FROM THIS DEALERSHIP THEY ARE NOT EASY TO WORK WITH! I HAVE YET TO RECEIVE MY VEHICLE! I HOPE MR GRUBBS CAN SEE THIS SO THAT HE CAN SEE HOW THEY TREAT THEIR CUSTOMERS! Here I am making first payment for a vehicle that I only had for one day and now we’re 45 days out and they still have my vehicle! More
by Noe
Employees Worked With
Robert Posada , Shad Warren, Andrew Shannon, finance guy, Matthew Pluta
August 25, 2023
After 18 months in my 2022 XC-60, I am very pleased with my choice and highly recommend Grubbs Central Houston for sales and service. Some significant warranty work was necessary that took several months t my choice and highly recommend Grubbs Central Houston for sales and service. Some significant warranty work was necessary that took several months to complete. At first I was totally frustrated with that process and the rapid change in maintenance staff at your facility. That was before I realized the true impact of Climate Change on the lives of working people, especially those in the service industry. Maintenance is a difficult job and everyone thinks there job should be first priority. I respect those who continue to work long hours and do their best under time and cost constraints that are difficult to control. More
by Bob Weber
Employees Worked With
Greg Anthony (was service manager at Grubbs Houston)
August 17, 2023
My experience was a great one. I have been shopping around and this was the best dealership experience I’ve had. Salesperson James Parker was great to deal with. He listened to my I have been shopping around and this was the best dealership experience I’ve had. Salesperson James Parker was great to deal with. He listened to my needs and worked with me to get a reasonable deal. He was also patient with my restless child making interruptions. Rance in finance was kind easy to talk with. I left feeling very well taken care. Also, shoutout to your facilities team for a well maintained building and property. More
by nennis
Employees Worked With
James Parker and Rance in finance
August 13, 2023
i was looking for an XC60 for few months. i was about the acquire a car in another dealership but then after few emails, Mo got me the price i was looking for. i came to the dealership, i go i was about the acquire a car in another dealership but then after few emails, Mo got me the price i was looking for. i came to the dealership, i got the car i wanted and i was out in a couple of hours. will buy there again, Mo was really amazing. More
by sharon shelly
Employees Worked With
Mo Hasan
August 13, 2023
Excellent service. Negotiated everything over email and text. No click bait. Photo op was perfect. Negotiated everything over email and text. No click bait. Photo op was perfect. More
by tashamh2
Employees Worked With
August 08, 2023
Great experience. Daniel and Jermey did a wonderful job. They had everything ready when we arrived and it was a pleasant experience. Daniel and Jermey did a wonderful job. They had everything ready when we arrived and it was a pleasant experience. More
by jwhit
