Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Guess Ford GMC - Service Center
Carrollton, OH
123 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
123 Reviews of Guess Ford GMC - Service Center
Sort by
May 02, 2025
Bought used truck and warranty for it. It was in service more days than at my home. I traded it in and lost thousands of dollars to avoid a continuing money pit. Tires rubbed on frame, pow It was in service more days than at my home. I traded it in and lost thousands of dollars to avoid a continuing money pit. Tires rubbed on frame, power banks 1 and 2 failed, etc. Guess tried to help and repaired when they could. Bottom line is they sold a lemon. More
by joshua_w_smith
Verified Customer
April 13, 2025
I live 45 minutes away from you and I have purchased our last 3 new vehicles from you and will continue to in the future because everyone there actually cares last 3 new vehicles from you and will continue to in the future because everyone there actually cares More
by delmmoh
Employees Worked With
Dennis
March 20, 2025
They are helpful they got the truck issues fixed and helped with a vehicle to use when they had my truck. helped with a vehicle to use when they had my truck. More
by BUTCHR8
Employees Worked With
March 01, 2025
Reliable dealership. Trustworthy. Have purchased all of our vehicles from Guess Motors. Nice employees there. Trustworthy. Have purchased all of our vehicles from Guess Motors. Nice employees there. More
by Jill
February 13, 2025
They did good work but prices are crazy and they will try to upcharge. They told me I need new brakes and rotors but they will last me at least another 2 or 3 oil changes. to upcharge. They told me I need new brakes and rotors but they will last me at least another 2 or 3 oil changes. More
by emmakiko06
Employees Worked With
February 02, 2025
Great people to work with, good service at the shop,I have nothing bad to say about the whole staff at guess motors. 2 👍🏻 up. have nothing bad to say about the whole staff at guess motors. 2 👍🏻 up. More
by razer2959
Employees Worked With
Other Employees :
Mark
January 20, 2025
Guess service department is always professional and very helpful! Their team is knowledgeable and great customer service. helpful! Their team is knowledgeable and great customer service. More
by jimmysbbq
January 10, 2025
Great and friendly service received as always. Enjoy the honesty of everyone at the service department. Enjoy the honesty of everyone at the service department. More
by BRYAN_BJ07
December 03, 2024
Guess is a real good dealer ship an I will take my jeep or any of my other cars there to be fixed. or any of my other cars there to be fixed. More
by deloresbrayley
November 30, 2024
Two trips to replace a back window switch and they still didn’t get it right. 1st they didn’t have the switch said they had to order it and it’s back ordered. Called and said it was in and scheduled for and didn’t get it right. 1st they didn’t have the switch said they had to order it and it’s back ordered. Called and said it was in and scheduled for and install drive 30 minutes to the dealership only to find out when try to install it that it was not the correct switch and would need to reschedule again. This is costing me numerous trips and valuable time that I don’t have. Do better! More
by ronjpugh
