Gunn Chevrolet
Selma, TX
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1,086 Reviews of Gunn Chevrolet
The dealership and service center had a nice setup for pickup and drop off. The problem I had was with communication. My Service Rep “Paul” only contacted me one time. I dropped the car off on a Saturday pickup and drop off. The problem I had was with communication. My Service Rep “Paul” only contacted me one time. I dropped the car off on a Saturday and my appointment was Monday morning at 8am. Paul was in the office when I dropped off the car and acknowledged who I was. I had to call Tuesday evening and was told by Paul that they found the issue with a faulty module that had to be ordered and was going to be delivered Friday and would be a very quick installation. I called on Thursday to make sure everything was still on track. The person I spoke to could not help and said they would get Paul to call me back. I never heard back that day. I called and finally got in touch with Paul Friday mid morning and he stated the car was not completed and would call me later that day when it was ready. He never called back. I called up Saturday and asked if my vehicle was done. A lady told me know and nobody works on Saturday in the service area. Paul then called me at 8am Monday morning and said my car was ready. When I get to the dealership I find out my car was actually ready Friday but Paul did not think of calling me back to let me know or inform his team member so I could pick up Friday or Saturday. More
I had a very pleasant experience at this dealership. The staff was professional and the best part, No Dealer Add-Ons. I would definitely recommend this dealership to anyone looking to purchase a vehicle The staff was professional and the best part, No Dealer Add-Ons. I would definitely recommend this dealership to anyone looking to purchase a vehicle. More
The service crew at Gunn Chev. Is awesome.! I went in for oil and filter change. Even before I arrived, Gunn Chev reminded me it was time for service. And I actually received a co Is awesome.! I went in for oil and filter change. Even before I arrived, Gunn Chev reminded me it was time for service. And I actually received a coupon in the mail for service and these days when we’re all pinching our pennies I appreciate you meeting me halfway Gunn Chevrolet surfer team.I appreciate that. From the time I pulled up in the service drive, the hospitality was outstanding. The crew is there to meet my needs sincerely. Took about 45 minutes for oil and filter change. I don’t mind waiting when I’m getting good service and I can trust who’s underneath the hood of my Chevrolet pick up truck. I love my Chevy. More
The technicians were professional throughout the process. One worked directly with me the entire time. I was out sooner than I had planned for. These guys rock. One worked directly with me the entire time. I was out sooner than I had planned for. These guys rock. More
A wonderful experience, everyone I met was friendly, honest and very helpful. I purchased a lot of cars in my 62 years, but this was the best. I will be a repeat customer!! honest and very helpful. I purchased a lot of cars in my 62 years, but this was the best. I will be a repeat customer!! More


