Guntersville Chevrolet - Service Center
Guntersville, AL
519 Reviews of Guntersville Chevrolet - Service Center
Was not a good experience at all. Usually good, but with this visit they droppes the ball!! Usually good, but with this visit they droppes the ball!! More
In with codes out with smooth running truck Great group Will take truck back to them for all work needed Will take truck back to them for all work needed More
Very good customer service, helpful employees. Affordable price range. Having questions, answer best they can. Affordable price range. Having questions, answer best they can. More
They really do make you feel like family, quick service always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it tak always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it takes the personal aspect away from it, but nothing the advisors can help. More
I requested the shuttle service when I made the appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late t appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late to work. When I was informed my vehicle was ready, I reminded them I needed a pickup shuttle. When I got off work, no one was there to pick me up, so I had to call again and waited for another 15 minutes before I was taken back to the dealership. This service is offered by the dealership and needs to be improved upon because I don’t have anyone close enough to take me and I don’t feel it is right to ask my coworkers. More
Craig & his team have made it their mission to keep me safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call. safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call. More
Good folks Good folks to do business with Real accommodating friendly, fast has a thorough knowledge of the equipment accommodating friendly, fast has a thorough knowledge of the equipment More
This was my first visit to the service department for an oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy abo oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy about doing this additional service which I really appreciated. The dealership I have been using has always been aggressive about doing additional service work. My car was returned to me washed and clean on the inside as well. I look forward to doing all of my service work there in the future. More