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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
519 Reviews

519 Reviews of Guntersville Chevrolet - Service Center

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July 04, 2025

Was not a good experience at all. Usually good, but with this visit they droppes the ball!! More

by sneadag2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Service advisor was awesome. They got me in and out quickly as well. Great service! More

by jwallsfx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

July 02, 2025

In with codes out with smooth running truck Great group Will take truck back to them for all work needed More

by charlesmankiniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2025

Good quick pleasant information good helpful. Caring prompt I enjoyed the service no longer wait More

by cabanahotel1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Guntersville Chevrolet responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2025

Very good customer service, helpful employees. Affordable price range. Having questions, answer best they can. More

by blasmartinezpatricio455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Guntersville Chevrolet responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2025

They really do make you feel like family, quick service always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it tak More

by tinadatrailblazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Guntersville Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're committed to changing the car-buying experience for the better!

June 08, 2025

I requested the shuttle service when I made the appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late t More

by Tmrogers333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (256) 787-3771 so we can assist you further.

June 06, 2025

Craig & his team have made it their mission to keep me safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call. More

by kbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to Craig and the team here at Guntersville Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2025

Good folks Good folks to do business with Real accommodating friendly, fast has a thorough knowledge of the equipment More

by JWALLS7030
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Russell
Jun 04, 2025 -

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

May 18, 2025

This was my first visit to the service department for an oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy abo More

by WLSHAPPELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Guntersville Chevrolet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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