Gupton Motors

I wouldn’t recommend anything from them. They get zero stars. It started end of December 2025 and current April 2026. Took it to them because they were recommended. The check engine light sh They get zero stars. It started end of December 2025 and current April 2026. Took it to them because they were recommended. The check engine light showed a cam shaft issue. That was covered under the warranty. What seemed like a great place has turned into a nightmare. After that was supposedly fixed we picked it up. A couple weeks I believe later and I couldn’t get it to shift in the upper gears. Back it went again. Not a week later, had to have it towed. Now lesson learned, we should have looked under the hood before leaving but we didn’t. The reason it had to be towed was because of there incompetent mechanics (and yes not all are but those up there) that did not put parts back which caused a radiator hose to wear a hole in the hose and leak. That being fixed, check engine light again. They gave us the excuse they couldn’t find the code then it was it’s not an active code. To fixing something that still had missing parts. Explained to them and showed pictures we had taken and nothing but excuses. Check your vehicle, take pictures and learn about your vehicle. I had never had any problems with my jeep until they touched it. I feel for people that have dealt with them. The worst certified mechanics. They don’t communicate with you. I feel they are just trying to scam people to get money. $180 an hour the mechanics get paid. Go somewhere else. More

Gupton motors was very friendly and easy to deal with. we will definitely do business with them again. we will definitely do business with them again. More

I have bought some 20 or more cars and trucks from Guptons over the last 20 years they have always treated me great would not go anywhere else for my autos needs have 4 of them in my driveway now Guptons over the last 20 years they have always treated me great would not go anywhere else for my autos needs have 4 of them in my driveway now More

Got me in and out quick for oil change and Bethany was great help ,took not of issues for future service great help ,took not of issues for future service More

I highly recommend Gupton Motors! ! It was an amazing first car purchase experience!! Very thankful for their hard work!! ! It was an amazing first car purchase experience!! Very thankful for their hard work!! More

Kemmy was amazing! We reached out to him on a late Saturday afternoon and drove home in our new Charger on Monday. It was the easiest process with the best people! We w We reached out to him on a late Saturday afternoon and drove home in our new Charger on Monday. It was the easiest process with the best people! We will definitely be buying our next vehicle from Kemmy at Gupton. More

Renee was prompt and ready to negotiate the best deal for both of us. Bo was right there for me and my family when I needed him. Good people and good dealership. Thanks to the Owner for doing things right! both of us. Bo was right there for me and my family when I needed him. Good people and good dealership. Thanks to the Owner for doing things right! More

As far as buying a car there, they were wonderful. After that, everything changed. I needed to get the oil changed on it for the 1st time, so we drove it all the way over there from home on my day off After that, everything changed. I needed to get the oil changed on it for the 1st time, so we drove it all the way over there from home on my day off. When getting there, they explain we have to make an appointment for an oil change and they are scheduled 2 weeks out. We drive all the way home then contact the Dodge dealership in Gallatin and they said yes, they would get it in and that we didn’t have to call. It’s first come, first serve there. I have bought many brand new cars from places and have never had to schedule an oil change to get them completed at the dealership. My car will be serviced at Gallatin from here on out and the next one I buy will be from Gallatin as well. If this had been the first dealing with them, I wouldn’t write this, but I had a recall on my car right after buying it that the service department was very confused about. I got transferred between several people trying to figure out how they could do it. I’m not even sure they did it right after it was taken to be fixed, but I hope so as it was a theft deterrent issue. More

I recently leased a car from this place. I was referred here by someone my husband knew. I started working with Daniel. Everything was fine from ordering the Jeep and exchanging emails I was referred here by someone my husband knew. I started working with Daniel. Everything was fine from ordering the Jeep and exchanging emails with Daniel at the beginning UNTIL someone named Renee started working on my case. This Renee person was just plain rude and totally unprofessional. When my email would not be answered for 3 days. I tried calling her extension for 2 days and left voice mail and she never returned any calls. When I called again, I asked the operator not to transfer me over to her extension. Then miraculously she picked up the call. She told me she never got any emails from me. That email address I used was written on her email signature! She just said, don't use that, use this.....and gave me another email address. nothing like sorry for the confusion or I don't use that email address or anything like that. She just said, NO, use this instead....then just gave another email address. I never complained about their services, I was simply trying to find out the next step to pick up the car! To make it clear, the car purchase date was in the very beginning of May and the check for the whole 3 year lease term lump sum payment was sent out and cleared within a few days from the purchase date and ALSO, I started paying for insurance from that date. The car was not released until the last week of June . This was not her fault. There were lot of paperwork to be prepared. So of curse I needed help with what to do next! She had the nerve to tell me that her team always tries their best to provide good pricing to their customers and THAT'S HOW I GOT SUCH A BIG DISCOUNT! One would think that I was bothering her to give it to me for free! Also, in her emails to me, she never addressed me....just typed in whatever she wants to say in the email body, that's it. No one does that to business clients! I was not bargaining on pricing and I was not complaining about services! It was all about her attitude, how rude she was and how unprofessional she was. Her email itself is just so unpleasant when I wasn't event arguing with her or complaining to her! I just don't see how she calls herself a sales person! Between my husband and myself and also 2 adult children, we have been leasing cars for at least 16 years using BMW, Mercedes, Nissan, Range Rover and Hyundai. I have never experienced anything like this. I just have never worked with anyone like her! I do see some great reviews here mentioning her name and I am totally speechless. What is going on? Is this some kind of discrimination, then? Before I end it, I do want to point out that Daniel was very quick, prompt and helpful and also an admin lady, Missy, who helped me with the paperwork was very nice and professional. Not everyone is horrible there. More

best dealership experience i ever had. the prices were exactly as quoted and the people are very knowledgeable and friendly. highly recommended the prices were exactly as quoted and the people are very knowledgeable and friendly. highly recommended More