Gurnee Volkswagen

Excellent & smooth buying experience. I appreciate having my needs met by all staff I encountered. Would highly recommend Mike (the sales dude) to anyone interested in buying vW because he was very p having my needs met by all staff I encountered. Would highly recommend Mike (the sales dude) to anyone interested in buying vW because he was very personable, down to earth, empathetic & not super pushy. He picked up on hints i dropped about not being too pushy, giving me time to sort thru issues with previous stolen car, & momentarily sit back & let me come to purchase from him when I was ready. His attentiveness ended up selling me this car, not to mention gaining a loyal return customer (& I seem to be running through cars rather quick these days, so I'll be back sooner rather than later). thanks again to everyone & stay fresh sorry it took me suuuuuuuuper long time to finish this xxxx survey, but giddy-up I finally did it More

Very nice experience,Barry and Andrew were the best!I would highly recommend them to anyone seeking to make a car purchase! I will be a returning customer. would highly recommend them to anyone seeking to make a car purchase! I will be a returning customer. More

Very pleased with Mike Rancharan he explained and showed everything very good and answered all of our questions. I will recommend your dealership to my friends everything very good and answered all of our questions. I will recommend your dealership to my friends More

After purchasing a vehicle Friday for my husband I too decided to get a new vehicle. I purchased the CC what a beautiful car. And the two men that helped me out Jim & Sassan are the best they made my expe decided to get a new vehicle. I purchased the CC what a beautiful car. And the two men that helped me out Jim & Sassan are the best they made my experience that much better and my decision that much greater. Jim was such a great salesman kind and patient and Sassan is very smart and very helpful he made worked his magic and i was able to afford the car i wanted. for years i was a carmax customer but after my experience Friday & Saturday and two cars later I am no longer a carmax girl I will only go to Volkswagon in Gurnee as long as those two gentleman Jim & Sassan are there. More

I just purchased a new CC. I worked with Sassan and he was great to work with. The whole process was smooth and quick. He answered all my questions I had about the car and was very knowledgeable about t was great to work with. The whole process was smooth and quick. He answered all my questions I had about the car and was very knowledgeable about the product. I love my new car! I would recommend Sassan and Gurnee VW to anyone looking for a great deal on a VW. :) More

I came in to find a used car in my budget and left leasing a car. Each and every employee that I came across treated me with genuine kindness and respect. I never once felt pressured to buy anything I leasing a car. Each and every employee that I came across treated me with genuine kindness and respect. I never once felt pressured to buy anything I was not comfortable with. They spent as much time as I needed answering questions and offering me the best options for what I wanted-even if it didn't mean the better sale for them. After being offered more options than I knew I even had, I picked one that was best for me, and leasing will bring me the benefit of having my car serviced there for the next three years. I am not easily impressed by customer service, being in the industry myself, but this is a well trained and knowledgeable team of people who are genuinely looking to help their customers. More

This was my most pleasant auto purchase ever. Everyone was professional, friendly and very helpful from start to finish. I will definitely recommend to family and friends. was professional, friendly and very helpful from start to finish. I will definitely recommend to family and friends. More

I purchased a used 2003 Honda Accord from Justin Palermo and was extremely pleased with the entire experience. I purchased this used car completely over the phone with Justin as I live over 6 hours away fr and was extremely pleased with the entire experience. I purchased this used car completely over the phone with Justin as I live over 6 hours away from Gurnee VW. Justin was outstanding in being responsive to my phone calls and emails with questions. I had a friend go to look at the vehicle and Justin arranged for the car to be delivered to our home in less than a week after purchase. I highly recommend dealing with Justin at Gurnee VW. Jeff P More

We found this dealer via the internet and decided to drive a long distance to look at the vehicle we found. The vehicle was exactly as advertised, no problems to report. The dealer was very pleasamt an drive a long distance to look at the vehicle we found. The vehicle was exactly as advertised, no problems to report. The dealer was very pleasamt and was able to find us a real low interest rate for a loan. We are pleased with our purchasing experience. More