Gurnee Volkswagen

After visiting several other dealerships in the area I stopped into Gurnee Volkswagen. I was greeted promptly by the general manager who quickly put me in the direction of the salesman, Brad. Brad helpe stopped into Gurnee Volkswagen. I was greeted promptly by the general manager who quickly put me in the direction of the salesman, Brad. Brad helped me to find the exact car that I was looking for. He was warm and friendly and make the process of buying a new car pressure free. Upon deciding that I would walk out of the dealership that day with a new car, I was made an initial offer on what my monthly payments would be. When I found the price to be out of my budget, Brad introduced me to Joe the new car manager. Joe was very friendly as well and was able to work with me on a price that would fit into my budget. He went out of his way to find exactly the model that I was looking for and was able to have it picked up from another dealership in the area right away. I worked with Rob when signing my contracts. He was very knowledgeable about the details of the contract. He answered any and all questions that I had with regard to my new purchase. After signing the papers and getting my keys Brad went with me to check out the new car and show me all of the little details that it had. He too answered any and all questions that I had about my new Volkswagen. He was very knowledgeable about all of the products that the dealership had to offer... accessories and service included. The next day Brad called me to see how I liked my new car and also to see if there was anything else that Gurnee Volkswagen could do for me. Joe also contacted me the next day to make sure that I was happy with my purchase. The entire sales team was a pleasure to work with. I would not recommend going to any other dealership. The others that I had been to were not as welcoming as Gurnee VW. I will definitely be a return customer as I love the car and the service that I was provided. The guys at Gurnee VW went above and beyond for me and I am very appreciative of that. They definitely aren't your typical car sales guys. They definitely made a good impression on me. I would refer Gurnee VW to anyone that is looking to buy a new Volkswagen. This sales team gets five stars in every category in my book. More

Was in the market for a new car, and after running from dealer to dealer I found Gurnee VW. The staff was great. Joseph my salesman was the best, he spent so much time with me going over each feature in th dealer to dealer I found Gurnee VW. The staff was great. Joseph my salesman was the best, he spent so much time with me going over each feature in the car and then showing me the differance in the models. One I decided on the 2010 CC R-Line I meet with Mitch the GM and went over the finance and paperwork. It was the most painless thing I have ever done, and just when I thought it could not get better, they delivered the car and went over all the features and even sat there while my 800 contacts downloaded to the cars phonebook. Plus the car was SPOTLESS. More

We came to Gurnee VW months ago for service and wasn't happy at all (typical rip off service), we also tried to talk with someone about buying a 2010 Tiguan but after our first meeting with the sales pers happy at all (typical rip off service), we also tried to talk with someone about buying a 2010 Tiguan but after our first meeting with the sales person we ended up driving 1hr away for our Tiguan. A few days ago we went to buy a 2010 Golf TDI and Gurnee was the closest dealer with one, so we thought we would go look at it. Walked in, found out it was under new management WHAT A CHANGE!! Needless to say the experience was so much better then the last. Mitch was easy to talk with and made things less stressful. We liked that we didn't have to do the back and forth game!! Dan was very friendly and it was a pleasure working with them all. Looking forward to trying the service department now. More

I worked with Dan on getting a 2010 TDi Cup Edition Jetta in elertic Blue. Not an easy transaction considering the only one in the area was in the U.P. of Mi. but the folks at Gurnee VW made it as easy as po in elertic Blue. Not an easy transaction considering the only one in the area was in the U.P. of Mi. but the folks at Gurnee VW made it as easy as possible. They did all the leg work to get it down here in a timely fashion. They did a great job working with me on off loading my trade in giving as much as possible without me going too far into the hole on it. They are a family friendly bunch that took great pride and effort to entertain my every wish as well entertain my kids while doing so. I would gladly recommend them to anyone lookin for a vw new or used. More