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Gurnee Volkswagen
Gurnee, IL
1,182 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,182 reviews
October 01, 2020
Ricardo is the man. This was my first time buying an Ricardo is the man. This was my first time buying an used car at a dealer, and I couldn't have been happier with the service I received, despite all Ricardo is the man. This was my first time buying an used car at a dealer, and I couldn't have been happier with the service I received, despite all of my apprehension going through the door. He helped me through some confusion on my end, accurately addressed my concerns, and helped me get a killer deal on the exact car I wanted. Even though I came in at the end of the day, he worked late into the night with me to make sure I left happy. More
by chicagoguy
Employees Worked With
Ricardo Muffler
October 01, 2020
the service department is very friendly and provided a quick quality work, I highly would recommend them in the future to all of my friends. quick quality work, I highly would recommend them in the future to all of my friends. More
by steve
Verified CustomerEmployees Worked With
Jose R., Benito Arenas
October 01, 2020
The staff was willing to work with me and not against me, knowing that I was serious about purchasing my vehicle thanks again to Su Han Jojo and the rest of the staff at Volkswagen knowing that I was serious about purchasing my vehicle thanks again to Su Han Jojo and the rest of the staff at Volkswagen More
by LILDRUMMER001
Employees Worked With
Suha Oner
September 30, 2020
Sandi personally completed my sale. He was great to work with and very knowledgeable. I would recommend Sandi to other potential buyers. Very pleased with my purchase. with and very knowledgeable. I would recommend Sandi to other potential buyers. Very pleased with my purchase. More
by CESAR214GARCIA
Employees Worked With
Sandi Negrau, Jason Whitley
September 30, 2020
I highly recommend going to see MJ or Justin. They both are great. I had a long drive over to pick up my M4 and they had everything ready to go and got me in and out. are great. I had a long drive over to pick up my M4 and they had everything ready to go and got me in and out. More
by Javontae.lidge
Employees Worked With
Jasin Beshiri, Matt MJ Jones
September 30, 2020
Great, friendly service. Found the car we wanted and they were reasonable with the price negotiations. A pleasure to do business with. I would definitely recommend others to come here they were reasonable with the price negotiations. A pleasure to do business with. I would definitely recommend others to come here More
by rafe.munz
Employees Worked With
Matt MJ Jones
September 29, 2020
Oye servicié is good but need more competence I bought a car I did int drive before I bought they did not though I was seriously aborted I was bit disappointed whit all the staff car I did int drive before I bought they did not though I was seriously aborted I was bit disappointed whit all the staff More
by MAURYGZZ761
Employees Worked With
Suha Oner, Suha Oner, Jason Whitley, David Truong, Carlie Stare, Brittany Wheeler, Kaili Serrano
September 29, 2020
Ricardo was very professional and eager to make sure I understood everything and received what I came for. I look forward to working with the team in the future for any VW sales or service needs. understood everything and received what I came for. I look forward to working with the team in the future for any VW sales or service needs. More
by RSAENZKE
Employees Worked With
Ricardo Muffler, Suha Oner, Jason Whitley
September 29, 2020
Best GM ever! Didnt think I would get approved but he got me approved at a rate better than he predicted. He’s blunt and he cares! Give Gurnee Volkswagen your business!!! me approved at a rate better than he predicted. He’s blunt and he cares! Give Gurnee Volkswagen your business!!! More
by nerdycupcake0144
Employees Worked With
Suha Oner, Jason Whitley, Brittany Wheeler
