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Gustafson Ford, LLC - Service Center

Kewanee, IL

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9 Reviews

9 Reviews of Gustafson Ford, LLC - Service Center

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April 04, 2023

Always friendly and helpful. Service, sales and parts all work very well together. Gustafson Ford is wonderful at non pressure car buying and communicating with their customers. More

by court
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Gustafson
June 26, 2019

Service transmission & differential Service of transmission (full flush) and change lubricant in rear axle. Included software update for transmission. Also check on steering damper which More

by dfk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck, Bill Rosenberg, Courtlin Gustafson
Jul 17, 2019 -

Gustafson Ford, LLC responded

Hello, we're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

June 03, 2019

Fast Reliable Service Had the Escape in for the first oil change. The staff was very nice and checked everything. The car was done quickly and professionally. Very satisfie More

by Dan-Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy, Sales Manager
Jul 17, 2019 -

Gustafson Ford, LLC responded

Dan-Melissa, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 21, 2019

Great Service I have been trading cars and getting them serviced at Gustafson Ford for over 30 years. Always treated fairly and respectfully, I wouldn't go anywhere More

by chuck123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department, Kurt Gustafson
Jul 17, 2019 -

Gustafson Ford, LLC responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 20, 2019

Easy breezy service experience I inquired via email about the cost of replacing brakes, received response with details and was then able to schedule the appointment via a return ema More

by LoriZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Forsythe , Courtlin Gustafson
Jul 17, 2019 -

Gustafson Ford, LLC responded

Loriz, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 22, 2019

Strange noise diagnosed Had a strange noise in escape, Got it checked out. Diagnosed quickly. Fixed quickly. Super satisfied.Great service. Great people to work with. Ver More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Chuck.
November 16, 2018

Convenient scheduling Gustafson Ford nade scheduling easy to accommodate my hectic schedule. They worked quickly and took the time to go over the work detail. I was on my w More

by Susan N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim DeBord, Chuck Forsythe
October 22, 2018

Great as usual- Great service and very friendly staff.Provided a loaner to use while service was done! Just a friendly atmosphere all around and worth driving the ext More

by Topcop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Gustafson
December 31, 2016

Oil/Lube/Tire Rotation Service was able to get our car in with very late notice. Appreciated their willingness to work with us under our circumstances. Received a follow u More

by skazubow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck