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HBi Auto
New York, NY
120 Reviews
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120 Reviews of HBi Auto
September 14, 2023
Overall a pretty good experience. They were honest about some damage to the paint job and did a good job repainting the hood. However, I bought the car remotely and asked specifically They were honest about some damage to the paint job and did a good job repainting the hood. However, I bought the car remotely and asked specifically if there was anything wrong with the car apart from the paint. I was assured nothing else was wrong with the car. However, when I took the car in for an inspection, post purchase, I learned that the cabin filter and sparkplugs needed to be replaced. This was disappointing. It ended up costing me about $2500 for the inspection, filter and sparkplugs. There was also an exterior trim piece missing and there's an issue with the spoiler and bumper wasn't reinstalled exactly right. Those were more minor to me since it is a 5 year old car but a little disappointing when you ask and aren't told about these things up front. Probably won't recommend people to buy from HBI unless they can go in person ahead of time. More
by Remote Buyer
Verified CustomerEmployees Worked With
Gaige Hawotte
September 14, 2023
This is the 2 nd great experience. Biggest disappointment was the car had window tint in the pics and arrived with out tint. Will buy from HBI again. Biggest disappointment was the car had window tint in the pics and arrived with out tint. Will buy from HBI again. More
by erkelch
Employees Worked With
Jose Jimenez, Patrick Barker
September 11, 2023
Jose did a great job of educating me on the vehicle being purchased, as well as, services that HBI offered. When noticing an issue, he immediately connected me with the resources to get everything corrected purchased, as well as, services that HBI offered. When noticing an issue, he immediately connected me with the resources to get everything corrected to the best of his ability to make sure HBI is selling the best quality! Thanks More
by Johnnie Duncan
Employees Worked With
Taylor Pegram, Jose Jimenez, Julie Parham
September 08, 2023
I purchased a M5 from Gage. Had it inspected by lemon squad and it had a few minor issues, but Gage was very helpful in getting them addressed before final purchasing. The proce Had it inspected by lemon squad and it had a few minor issues, but Gage was very helpful in getting them addressed before final purchasing. The process was a quick turnaround. Although it wasn't able to be shipped ro me, but by the time I drove 5hrs to get the vehicle it was cleaned, all issues address and ready to roll. Quality cars and customer service. More
by haywoodwms22
Employees Worked With
Gaige Hawotte
September 07, 2023
Amazing people, I had a great experience buying from HBI Auto’s team who also show passion for cars. These are tire car guys that want only the best for their customers. The team at HBI Auto was able to wor Auto’s team who also show passion for cars. These are tire car guys that want only the best for their customers. The team at HBI Auto was able to work with me to achieve comfortable car payments. Highly recommended. More
by mrodriguez93
Employees Worked With
Finance Dept., Gaige Hawotte, Jamie Livengood
August 18, 2023
What a great experience. From start to finish the process was in all pretty seamless and smooth. Although, due to the fact that my existing vehicle (for trade) was very clo From start to finish the process was in all pretty seamless and smooth. Although, due to the fact that my existing vehicle (for trade) was very close to the renewal date we should have opted for a new plate to be issued vs. transfer the existing. I would definitely be interested in doing business again with them in the future for my Porsche needs/wants. More
by edmundtan888
Employees Worked With
Gaige Hawotte, Julie Parham
