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HBi Auto

New York, NY

4.1
119 Reviews
Call Dealership (805) 959-5502
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No longer active

New York, NY

10001

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119 Reviews of HBi Auto

September 14, 2023

This is the 2 nd great experience. Biggest disappointment was the car had window tint in the pics and arrived with out tint. Will buy from HBI again. More

by erkelch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez, Patrick Barker
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Oct 12, 2023 -

HBi Auto responded

Dear Eric Kelch, Thank you for taking the time to leave us a 5-star review and for choosing HBI Auto for the second time! We're delighted to hear that you had another great experience with us. We apologize for the oversight regarding the window tint. We aim to provide accurate and complete information about our vehicles, and it's unfortunate that the window tint was not as expected. Rest assured, we'll take note of your feedback to improve our services and avoid such disappointments in the future. We're thrilled to hear that you plan to do business with us again, and we look forward to exceeding your expectations next time! Best regards, The HBI Auto Team

September 11, 2023

Jose did a great job of educating me on the vehicle being purchased, as well as, services that HBI offered. When noticing an issue, he immediately connected me with the resources to get everything corrected More

by Johnnie Duncan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Pegram, Jose Jimenez, Julie Parham
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Oct 12, 2023 -

HBi Auto responded

Dear Johnnie, Thank you for leaving us a 5-star review! We're thrilled to hear about your positive experience with Jose and the HBI Auto team. We take pride in educating our customers on their purchases and the services we offer. We're delighted to know that Jose was able to promptly address and correct any issue you noticed, reaffirming our commitment to offering top-quality vehicles. Your satisfaction is our top priority, and it's great to hear that we met your expectations. Thank you for choosing HBI Auto, and we look forward to assisting you with any future needs. Best regards, The HBI Auto Team

September 08, 2023

I purchased a M5 from Gage. Had it inspected by lemon squad and it had a few minor issues, but Gage was very helpful in getting them addressed before final purchasing. The proce More

by haywoodwms22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaige Hawotte
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Oct 12, 2023 -

HBi Auto responded

Dear Keith, Thank you so much for your 5-star review! We're thrilled to hear that you had an exceptional experience with Gaige and that you're delighted with your choice of car. Customer satisfaction is our ultimate goal, and it's feedback like yours that confirms we're doing things right. We're excited to welcome you to the HBI Auto family and look forward to serving any of your future needs. Enjoy your new car, and here's to many happy miles ahead!

September 07, 2023

Gaige was super helpful and very easy to work with. I couldn’t be happier with my choice of car, with Gaige and with HBi auto! More

by keith.f.hyams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaige Hawotte
Report | Print
September 07, 2023

Amazing people, I had a great experience buying from HBI Auto’s team who also show passion for cars. These are tire car guys that want only the best for their customers. The team at HBI Auto was able to wor More

by mrodriguez93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Dept., Gaige Hawotte, Jamie Livengood
Report | Print
Oct 12, 2023 -

HBi Auto responded

Thank you so much for your glowing 5-star review! We're elated to hear that you had a fantastic experience purchasing from HBI Auto. As passionate car enthusiasts ourselves, we always aim to provide only the best for our customers, so your feedback is greatly appreciated. We're also glad to hear that our team could assist in finding a comfortable payment plan for you. Our top priority is making sure that our customers leave completely satisfied. Your recommendation means the world to us, and we look forward to the possibility of serving you again in the future. Wishing you endless joy and safe journeys in your new car!

September 04, 2023

We work together with the sale of my vehicle and with our client, I was happy with the results, and I think the client was as well More

by alfon0225
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gaige Hawotte
Report | Print
August 25, 2023

Service was great made the buying process super easy. Gaige is an excellent salesperson. and a professional More

by rgovantes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gaige Hawotte, Jamie Livengood
Report | Print
August 19, 2023

Taylor is always helpful. I have confidence in HBI and the services are always well performed. More

by curtis.leonard
Recommend Dealer
Yes
Employees Worked With
Taylor Pegram
Report | Print
August 18, 2023

What a great experience. From start to finish the process was in all pretty seamless and smooth. Although, due to the fact that my existing vehicle (for trade) was very clo More

by edmundtan888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaige Hawotte, Julie Parham
Report | Print
August 15, 2023

Hard to find anyone to take on a 928. Very difficult to work on but they figured it out More

by Kbaskin445
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Pegram
Report | Print
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