Haddad Dodge RAM - Service Center
Bakersfield, CA

82 Reviews of Haddad Dodge RAM - Service Center
outstanding customer service There was a recall on my 2012 dodge avenger and I had taken it in to get that fixed. The service department was really busy that day. Angel Del Rio ha There was a recall on my 2012 dodge avenger and I had taken it in to get that fixed. The service department was really busy that day. Angel Del Rio had assisted me on getting my car fixed. The phones were ringing off the hook, there was a few people waiting for assistance, but Angel remained very calm and very friendly throughout everything. About 2 weeks before I took my car in, my A/C just stopped working. Of course when it was 110 degrees outside. I had asked how much it would be to look at my A/C, and he said they were very very busy but he will do his best to see if they can look at it. When I returned to dodge to pick up my car it was still a little hectic in the service department. But Angel was still very friendly, and very helpful. He called for my car to be brought up and when I got in my car, my A/C worked and it worked better than it did before!! I appreciate the outstanding customer service that Angel has, to go above and beyond in making the customer happy. I would defenitly recommend taking your car to the service department at dodge. Thank you for the pleasant experience More
The team in the service department was extremely helpful. I was traveling from Arizona to Oregon and my vehicle started to have extreme problems. Worried that I was not going to be able to make it home I pul I was traveling from Arizona to Oregon and my vehicle started to have extreme problems. Worried that I was not going to be able to make it home I pulled into the dealership. They were able to get me in immediately and even notified me that my pickup had a factory recall and it should fix my current problem. That was a huge relief. Gregette (Cotton) was courteous, professional and motivated the team to help me get back on the road. Thank you so much, Brian. More