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Hagerstown Ford
Hagerstown, MD
873 Reviews
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873 Reviews of Hagerstown Ford
November 11, 2016
Long ride for nothing I was contacted by Andy after expressing an interest online for a vehicle. He took all my information and soon after told me I was approved for a veh I was contacted by Andy after expressing an interest online for a vehicle. He took all my information and soon after told me I was approved for a vehicle and all I had to do was come down, sign the paperwork and drive it home. I drove an hour to get there, test drove a Ford Escape which I instantly fell in love with, only to be told OOPS sorry we made a mistake on your paperwork and you didn't actually get approved. Who submits paperwork without double checking to make sure all the figures are correct?? I was severely disappointed to drive an hour only to be told they typed in the wrong number. All I was offered was some gas for the trip. This would have been my third purchase from Hagerstown Ford. Unfortunately I will not return. More
by mounties1993
Employees Worked With
Andy Brewer
November 10, 2016
New Truck Chris is the man, he made the deal and it worked. Chris found all of the discounts available and went above to make the deal work. I am very please Chris is the man, he made the deal and it worked. Chris found all of the discounts available and went above to make the deal work. I am very pleased and will refer Hagerstown Ford to all. Thanks again Chris, Doug, and Doug Diamond More
by ODC
Employees Worked With
Doug Taylor, Doug Diamond, Chris Edwards
November 09, 2016
Painless and exciting This is my 2nd purchase from this dealership. I purchased a 2006 Ford Escape 10 years ago and was reluctant to let it go as it still had many miles le This is my 2nd purchase from this dealership. I purchased a 2006 Ford Escape 10 years ago and was reluctant to let it go as it still had many miles left on it. I tests drove the new 2017 Ford Escape and instantly fell in love. When talking to the sales person, "Crazy Andy" he made the whole experience stress free and did everything to get us every discount possible. Add in Chris the Sales manager, great guy and he to did a service for us due to my husband being a veteran and we thank him. Throw in Mike the finance guy, None better. Each one of these guys took the time to explain everything and make sure we got the most for our money. Thank you Hagerstown Ford for making my husband's birthday and our 38th anniversary more special and exciting than we had planned. More
by Denise Trammelle
Employees Worked With
Andy Brewer
November 08, 2016
Sales Wasn't sure about buying a brand new suv or if I could even afford one but kiyanna helped me feel comfortable in doing so. Wasn't sure about buying a brand new suv or if I could even afford one but kiyanna helped me feel comfortable in doing so. More
by Disatisfiedcustomer
Employees Worked With
Kiyanna Bynum
November 08, 2016
So Helpful I could not find what I wanted anywhere. Went to Hagerstown Ford feel in love with a car and drove it home that day. Everyone is so nice an helpful. I could not find what I wanted anywhere. Went to Hagerstown Ford feel in love with a car and drove it home that day. Everyone is so nice an helpful. More
by Lovelove16
Employees Worked With
Kiyanna Bynum
November 06, 2016
Great with working with youon getting a great deal on a car This dealership is one of best I have ever work with I don't think I could have chose one any better then them thank you all for finding me something This dealership is one of best I have ever work with I don't think I could have chose one any better then them thank you all for finding me something that fits me and I would like to thank Andy and Doug are everything they've done to get my vehicle thank you More
by Mstrail1988
Employees Worked With
Andy Brewer, Doug Diamond
November 05, 2016
The easiest vehicle purchase EVER!!! We started our search for a truck tonight, and Andy helped us end our search happy. Andy gave us every reason to buy and no reason to go anywhere else We started our search for a truck tonight, and Andy helped us end our search happy. Andy gave us every reason to buy and no reason to go anywhere else. Andy, our purchasing tech, was knowledgeable, friendly, funny, personable, and he talked with us-not at us. We didn't know Andy before today, but we left feeling like we were lifelong friends. The worst part of buying a vehicle is the waiting, Andy is so friendly and professional that time flew. He is a rock star. More
by carver67
Employees Worked With
Andy Brewer
November 04, 2016
Company truck purchase We needed to replace one of our company trucks, we only buy green or gray trucks for our fleet ( we own 20 vehicles). I found the green Super Duty s We needed to replace one of our company trucks, we only buy green or gray trucks for our fleet ( we own 20 vehicles). I found the green Super Duty searching on line, called the dealership to inquire. Chuck, the commercial account manager returned my call quickly, the advertised price was the price we paid, we were able to handle all the paper work by e-mail. A very smooth transaction & when we would not have been able to pick the truck up until after 6PM, Chuck arranged to have it delived to our office (about 1 1/4 hour trip 1 way). I would reccomend this dealership & would not hesitate to buy from them again. More
by mark merani
Employees Worked With
Chuck Wade
November 03, 2016
Douglas Taylor was the best sales person I have had in all a Douglas Taylor was the best person I every go ta car from I would go back and buy from him again . He helped us didn't talk us into anything was a gre Douglas Taylor was the best person I every go ta car from I would go back and buy from him again . He helped us didn't talk us into anything was a great guy thank him please More
by Jerseygirl
Employees Worked With
Doug Taylor, Mike Branson, David Sanita, Mike Barthel
November 02, 2016
Truck Purchase This is the second vehicle that we bought from Hagerstown Ford. We automatically called Doug Taylor because of the exceptional service we received wi This is the second vehicle that we bought from Hagerstown Ford. We automatically called Doug Taylor because of the exceptional service we received with the first purchase. He is down to earth and really cares about his client. He went right to work finding us the vehicle that we wanted. I always recommend Doug as the person to see! We love him!! Our overall experience with both vehicle purchases was exceptional! More
by Angela Dronenburg
Employees Worked With
Doug Taylor
