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Hall Ford Elizabeth City
Elizabeth City, NC
439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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439 Reviews of Hall Ford Elizabeth City
November 08, 2024
Explorer sat at Hall for 8 DAYS: WITHOUT FULL DIAGNOSIS, NO PARTS ORDERED, ASSIGNED TECH WORKING OTHER REPAIRS, DENIED "LOANERS" DURING ALL 3 TURBO REPAIRS THEY'VE DONE, SINCE MAY 2024, & our 2018 Explorer NO PARTS ORDERED, ASSIGNED TECH WORKING OTHER REPAIRS, DENIED "LOANERS" DURING ALL 3 TURBO REPAIRS THEY'VE DONE, SINCE MAY 2024, & our 2018 Explorer would have sat, FORGOTTEN & NEGLECTED, for WEEKS LONGER, if I hadn't taken up MY TIME to WALK IN & ask WHY AREN'T OUR EMAILS, & THE VOICE MESSAGES WE'VE LEFT, BEING REPLIED TO!!! AND, 3RD turbo replacement was, actually, the 2ND replacement for the right side turbo, all because the OIL FILTER WAS NOT REPLACED in May, only the 6QUARTS of FRESH OIL WAS POURED INTO THE ENGINE... I was told "some old parts are reused", but reusing a DIRTY, CLOGGED UP OIL FILTER is just plain LAZY &CHEAP!!! $9000-$10,000 in repair work, in LESS THEN 6MONTHS, & we're being ignored... More
by "TIRED OF SLACK SERVICE" MOM
Employees Worked With
David Shope, Amy Swayne Parker, Trish Young
October 28, 2024
I have bought a lot of cars and dealt with a lot of dealerships and you guys are the best. Thanks a lot to Dennis, he is very pleasant and professional. My experience with you guys I will never forget. dealerships and you guys are the best. Thanks a lot to Dennis, he is very pleasant and professional. My experience with you guys I will never forget. Thank you very much. Also, thanks a whole lot to the person who processed my paper work. Sorry I forgot his name, but he provided me with an excellent service. Thank you. Nothing but the best. More
by erbayot
Employees Worked With
Beau Garrison, Dennis Smith
October 07, 2024
Jayson met me at the gate. He LISTENED and would not give up until he satisfied my requirements. The "POLLY " expert was as smoothe as a shadow. And Beau established a person He LISTENED and would not give up until he satisfied my requirements. The "POLLY " expert was as smoothe as a shadow. And Beau established a personable relationship immediately. Nicole was brisk, knowledgeable, sugar and spice. You all took very good CARE of me. THANK YOU. More
by calibermom
Employees Worked With
Nicole in 'Service ', Beau Garrison, Kevin Prekopa, Jayson Neild
September 22, 2024
John Sig lied to me, he lied to my daughter, AND he lied to his manager who has allowed him to continue to victimize customers. We began our purchase with one of “Sig’s” coworkers, Sig then lied to his ma to his manager who has allowed him to continue to victimize customers. We began our purchase with one of “Sig’s” coworkers, Sig then lied to his manager saying I had purchased a car from him in the past in order to take over our transaction from the person we wanted to work with in our purchase. I’ve never spoken to this man until the transaction. He then lied to me over the phone telling me he was indeed the gentleman we began our transaction with, knowing full well he wasn’t. From there he tried to rob us with an offer on our trade in which was so low it was offensive. His manager acknowledged it was an inappropriate offer. Yet “Sig” is still there; an admitted “used car salesman” who (and this is hearsay) apparently lost his used car sales job due to poor practices. He is the stereotypical used car salesman, deriving pleasure from robbing his customers while logging sales for himself. More
by Sigisaliar
Employees Worked With
John R Signorelli
July 06, 2024
The assistance that I received was professional and friendly. I was very satisfied with sales rep's help throughout the process. It was my first electric car purchase. Lindale was very helpful with a friendly. I was very satisfied with sales rep's help throughout the process. It was my first electric car purchase. Lindale was very helpful with assisting us and answering our questions. The person handling the financial paperwork was personable and friendly also. More
by WLHyman
Employees Worked With
Lindale Deward Brothers
