Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Len Meritz and Mr Dekker
My Review of Hall Honda Elizabeth City:
I found Hall Honda of Elizabeth City when their lot was in Moyock NC. That is roughly 25 miles from Elizabeth City. I had visited other Honda dealers up in the Tidewater area of VA. One dealer ship was too busy and the salesman was looking for a quick sale. He didn't seem to have an interest in what my wife and I were looking for. The other dealship, that salesman could have been a used car dealer in a movie. Again, not listening to my needs. He wanted me to buy a car off the lot that was a real "steal of a deal". Again, listen to me, I'll tell you what I want.
I decided to stop at Hall Honda of Elizabeth City(was in Moyock) even tho they were a small lot and I didn't think they would have what I wanted. That is when I met the most laid back car salesman I've ever met, Mr. Len Meritz. He took more time to show my wife and I different cars that he thought we would like to own. As he listened to us (my wife) he finally determined what we really needed we had not asked about. That is the Odyssey. We took a test drive and the van sold itself. We bought the van. In a day we returned and took the dealerships offer of trading up which we did. We liked the upscaled van and believe it or not went back in a few more days and traded up to the Touring model of the Odyssey. You wouldn't belive the treatment we got doing this trading. I thought boy we will have to go through some stuff to pull this off. I figured I'd be stuck and have to live with what I bought. Actually nothing wrong with what I bought, I just wanted to upsize my van. Len and the sales manager both helped us to get the van we wanted and it was actually painless. What a difference from the other dealerships that lost a big sale because their salesman didn't listen and give me that personal touch that Honda of Elizabeth City always gives me.
Now when I go for maintenance its like going to visit family. Even the young lady that is the cashier takes time to chat and listen. I actually like going to get my van serviced. And their prices have been very resonable.
One other point. I pass two other Honda dealerships in the course of my typical day. I live in NC and work in VA. I could easily stop at either one and have my van serviced. But I choose to go 25 miles one way, out of my way, to go to Elizabeth City Honda. They have quality cars, service and sales. None better. Did I mention its like being part of their family.
Fred Peterson
Moyock, NC
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