Hall Honda Elizabeth City

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Dav id Allegood, Wim, Mike, Jessica

My Review of Hall Honda Elizabeth City:
I received the usual great service at Hall Honda, Elizabeth City. They scheduled me in the very next day and were prompt in their service. There were two recommendations beyond what was scheduled and they offered guidance on the timing of replacing the battery and cabin filter. I chose to do both in this service. David and his team consistently offer excellent service.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Len Meritz and Mr Dekker

My Review of Hall Honda Elizabeth City:
I found Hall Honda of Elizabeth City when their lot was in Moyock NC. That is roughly 25 miles from Elizabeth City. I had visited other Honda dealers up in the Tidewater area of VA. One dealer ship was too busy and the salesman was looking for a quick sale. He didn't seem to have an interest in what my wife and I were looking for. The other dealship, that salesman could have been a used car dealer in a movie. Again, not listening to my needs. He wanted me to buy a car off the lot that was a real "steal of a deal". Again, listen to me, I'll tell you what I want.
I decided to stop at Hall Honda of Elizabeth City(was in Moyock) even tho they were a small lot and I didn't think they would have what I wanted. That is when I met the most laid back car salesman I've ever met, Mr. Len Meritz. He took more time to show my wife and I different cars that he thought we would like to own. As he listened to us (my wife) he finally determined what we really needed we had not asked about. That is the Odyssey. We took a test drive and the van sold itself. We bought the van. In a day we returned and took the dealerships offer of trading up which we did. We liked the upscaled van and believe it or not went back in a few more days and traded up to the Touring model of the Odyssey. You wouldn't belive the treatment we got doing this trading. I thought boy we will have to go through some stuff to pull this off. I figured I'd be stuck and have to live with what I bought. Actually nothing wrong with what I bought, I just wanted to upsize my van. Len and the sales manager both helped us to get the van we wanted and it was actually painless. What a difference from the other dealerships that lost a big sale because their salesman didn't listen and give me that personal touch that Honda of Elizabeth City always gives me.
Now when I go for maintenance its like going to visit family. Even the young lady that is the cashier takes time to chat and listen. I actually like going to get my van serviced. And their prices have been very resonable.
One other point. I pass two other Honda dealerships in the course of my typical day. I live in NC and work in VA. I could easily stop at either one and have my van serviced. But I choose to go 25 miles one way, out of my way, to go to Elizabeth City Honda. They have quality cars, service and sales. None better. Did I mention its like being part of their family.

Fred Peterson
Moyock, NC

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: 2

My Review of Hall Honda Elizabeth City:
Service excellent
W Dekker and M dawson were professional, friendly, and the best!
I was given the rating so they would get a honest response
every vist to this dealership has been a pleasure
I have bought 5 vehicles from Hall in the past 3 years and found them to be the best dealership I have delt with. I would recommend them to anyone who who like to make their buying and service experence fun.
They have always been able to service my vehicle when I wanted and they have always completed the service on time.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Wim,Maurice,Corey,April

My Review of Hall Honda Elizabeth City:
Sevice at this dealership is always a pleasure. Everything is explained, advice on type of service to be considered is always good; keeping the customer's use and needs as a priority. Everyone is very courteous and friendly. I have found Wim and Maurice to be very honest and trustworthy. I feel confident I am always being treated fairly.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Wim Decker, Maurice Dawson, Shane Wolf

My Review of Hall Honda Elizabeth City:
The new dealership in ECity is sparkling and shiny. The showroom and parking lots are neat and well thought out. Shane Wolf sold me my 2008 Accord Coupe, and I highly recommend him. He is professional, and an excellent salesperson; very low-key and patient. The service department is a real stand out. I love the drive in bays (keeps you out of the weather and makes you -and your car- feel special). Maurice and Wim are the service reps I see most often. They are customer service pros. I always enjoyed going to State Line Honda in Moyock. Now that they have moved to Elizabeth City, into a state-of-the-art facility (and only five miles from home for me), I will not be taking my Accord anywhere else.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Muarice Dawson, Wynn Decker & Cory Seamore

My Review of Hall Honda Elizabeth City:
For the past 6 years we have only used Hall Stateline and now sinced they moved Hall Honda Elizabeth City for all of our service needs. They are now 35 minutes from home but we would not consider going elsewhere.

We always feel welcomed and now after being with them for so long we feel like family.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Maurice Dawson (Supvr). Andy Leonard (Technician)

My Review of Hall Honda Elizabeth City:
These guys were fantastic! If we could rate them a "6" on a 5-pt scale, we would. We were stuck on Saturday afternoon 2pm of Memorial Day weekend with a major car problem. They got right to work and had us back on the road by 5pm. We were very fortunate because there were no auto rentals open at the time and we were still 2 hours from our destination at the time of the car problem. They were very hospitable and understanding of our situation and gave us top-notch attention and service.

Would not hesitate to recommend Hall Honda to anyone!

Thanx again, Hall Honda -- and especially Maurice Dawson (Supervisor) and Andy Leonard (Technician)

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Wim, Maurice, Keisha

My Review of Hall Honda Elizabeth City:
I followed Hall Honda of Moyock to their new location in Elizabeth City because of their excellent customer service & technical expertise. I have found that I can always rely on their advice and workmanship. When I was faced with the question of repairs on my car versus buying a new car, I asked for advice on the overall condition/lifespan of my car. The service dept helped me by evaluating the car and as it turned out, it was quite feasible to go ahead and have the repairs done. I am now happily still driving the same car and it runs even better than ever. I really appreciate that the staff will take the time to talk with me and educate me about the car. As a physician who can be called out at anytime day or night, I especially appreciate that these guys keep me safe on the road 24-7.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike, Bill and Art

My Review of Hall Honda Elizabeth City:
I would recomend Hall Honda to anyone. I have bought many vehicles from them and each time treated with the up most respect. The staff is willing to go out of their way to assist in any way possible. The service department is great when needing work done. They inform you about every possible thing they do and a extimate on how long you will be.
They are great people

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Maurice

My Review of Hall Honda Elizabeth City:
I purchased my Honda Accord from State Line Honda in Moyock, and have been eagerly awaiting their move to Elizabeth City. This was my first time receiving service at the dealership. This is a first rate facility with all the conveniences for a smooth experience. You just drive up to the service area, the garage door opens automatically, and the staff takes it from there. Maurice was very friendly and efficient in booking my appointment. He gave me several different time options to suit my convenience. He gave me an estimated time frame when I brought the car in, and my car was ready earlier than the given time. The waiting area is pleasant, with television, magazines, vending machines, and a clean restroom. I especially appreciated the free car wash! I had a very good experience here and will be back.

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