
Hall Mazda Volkswagen
Brookfield, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Mike was excellent to work with! Friendly, efficient, patient, and very knowledgeable. Made the whole experience worthwhile. I will make sure to recommend him to anyone who is looking for a new vehicle. patient, and very knowledgeable. Made the whole experience worthwhile. I will make sure to recommend him to anyone who is looking for a new vehicle. More
I would have to say this was one of the most painless car buying experiences I have ever had. I worked with Mike M. and he was a very laid back salesman. He didn't pressure me to buy something I didn't want buying experiences I have ever had. I worked with Mike M. and he was a very laid back salesman. He didn't pressure me to buy something I didn't want but did give me options. He worked with me to get me in the car I wanted. Everyone was very polite and friendly. I've been to other places that hound you and don't want you to leave without buying a car. I never felt like I was being pressured at all. I would definitely consider biyong a vehicle from Hall in the future. More
This service center deserves zero stars. My last appt. was “accidentally” changed by a service mgr. the morning of my appt. unbeknownst to me. I showed up for my confirmed appt (that I thought I still had was “accidentally” changed by a service mgr. the morning of my appt. unbeknownst to me. I showed up for my confirmed appt (that I thought I still had) and no one could find the appt. instead of making it right as it was their fault I no longer had the appt. they were frustrated and didn’t even make an attempt to fit me in. No one called to follow up. They all just stared at me as I got back in my car and left. Each time I’ve gone in for service the service “managers” have a hard time finding my info, make me stand there and wait, seem in convenienced and act completely inept. I am no longer using this dealer for service. Just too much frustration and ineptitude to be worth it. More
Excellent experience! Everyone we worked with were helpful and friendly. We love our new Mazda CX-5 already and recommend this dealership to anyone looking for a Mazda. helpful and friendly. We love our new Mazda CX-5 already and recommend this dealership to anyone looking for a Mazda. More
Had anxiety about going to the dealership today for my next car purchase but Ricardo made the entire process from start to finish wonderful! So happy we chose this dealership. Everybody else who helped us next car purchase but Ricardo made the entire process from start to finish wonderful! So happy we chose this dealership. Everybody else who helped us was great too- the financing, Michelle who gave us Valentine’s Day chocolates and took our picture. Great job everybody! More
I recently purchased a 2015 Golf TDI Sportwagen from Hall at the 19809 W Bluemound Rd, Brookfield, WI location. The car was purchased via internet as I reside in north Idaho. The vehicle was advertised as at the 19809 W Bluemound Rd, Brookfield, WI location. The car was purchased via internet as I reside in north Idaho. The vehicle was advertised as being accident free. And upon brief inspection when the car was shipped to me it appeared to be in good condition. However, I just noticed rust under the front passenger side door handle and took the car to our local auto body shop. The shop advised me that both the front and back passenger doors had been repaired and repainted. When the door with the rust spot was disassembled additional damage and rust was discovered. It can be repaired but apparently at my expense. The "trust but verify" was not working here as I have a certified letter stating no damage. There has been no response from Hall. This review constitutes notice that all is not what it seems when making a purchase at this dealer. More
Great experience at THIS location! (704) Went to other place first (19809) and was Very frustrated. Came here and everyone was polite, professional and efficient. Definitely recommend! Kent was particular place first (19809) and was Very frustrated. Came here and everyone was polite, professional and efficient. Definitely recommend! Kent was particularly helpful. More
I truly appreciated Mike's service! He was very professional, patient and kind. Also, he addressed all my questions. Kudos to all the staff for making me feel welcomed and valued as a customer.I wo professional, patient and kind. Also, he addressed all my questions. Kudos to all the staff for making me feel welcomed and valued as a customer.I would definitely recommend Hall Mazda. It was a great experience! More