Hall Nissan Virginia Beach

Hall Nissan Virginia Beach
3757 Bonney Rd.
Virginia Beach, Virginia 23452
(877) 430-1752

Manufacturer: Nissan

Most Reviewed Employees
Marc Baker Marc Baker
Sales
Sabir Cartledge Sabir Cartledge
Sales
Reggie Scott Reggie Scott
Sales
Cliff Singleton Cliff Singleton
Service Advisor
Bernard Branch Bernard Branch
Service Advisor
Shenekira Roseborough Shenekira Roseborough
Sales
Dwayne Morris Dwayne Morris
Service Advisor
Rick Ingvaldsen Rick Ingvaldsen
Sales
Mike Harris Mike Harris
Sales
Jeff Evans Jeff Evans
Service Advisor
Need a New Car?

Dealership Amenities
Extended Service Hours- Open until 7pm Monday – Friday.
Hall Nissan Virginia Beach’s Exclusive No Strings Guarantee with every New & Used Car Purchased.
Sales Open 7 days a week.
After Hours Drop-Off
Automated Car Wash
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Rental Car Service Onsite
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 12:00 PM - 6:00 PM

Twenty-Four Month Rating: 4.6/5
120 Reviews
Hall Nissan Virginia Beach

Overall Score: 5 Star Rating4.6



About Hall Nissan Virginia Beach
Certified: Hall Nissan Virginia Beach
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Hall Nissan Virginia Beach has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Hall Nissan Virginia Beach
At Hall Automotive, we make the car buying experience easy and enjoyable. We appreciate our customers and welcome their questions and comments. As the premier auto group in the Virginia Beach and Norfolk area, our primary goal is customer satisfaction. We have the unique opportunity to provide transparency to our customers and provide them with a great experience.

Hall Automotive invites you to stop by any of our dealerships to view our vast selection of both new and used cars and learn about Hall Automotive’s No Strings Guarantee. Our guarantee, which applies to all new and used vehicles purchased from Hall, provides you with...

- Lifetime Virginia state inspection
- Student discount up to $750
- Seven day exchange program
- Oil cmore
hange certificates
- $500 extra trade-in allowance for any vehicle purchased from Hall less


bagherra
4/26/2012 7:10:48 PM

Overall Score: 1 Star Rating   1.3  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: none

My Review of Hall Nissan Virginia Beach:
Went to this dealer yesterday with every intention on leaving in a new 370Z. Got into the showroom sat in a couple of cars and waited for a salesperson to approach me. I figure if i'm getting ready to drop almost $40K on a car, they can come to me.

Several sales people walked past me, a couple even looked right in my eye! No "Hello" or "Somebody will be right with you", nothing!! Waited 20 min, even looked at the brochures and accessories. Would you believe i even a couple of them laughing and joking at their desks???

I walked outta there pissed off. If somebody would have acknowledged that i was there, if would have been a different story.

I will NEVER ever go back there nor will i recommend them to anyone!!!

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LaMarrV
4/23/2012 5:22:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wesley Burt

My Review of Hall Nissan Virginia Beach:
I was stationed overseas and knew when I returned I was going to need a car as soon as I got back to the states. I did my research online before I left my previous command and made an appointment to come in on a specific day. On that day I arrived and they had my name on the VIP appointment board. I informed Wesley Burt what vehicle I ws interested in and we went straight to work to get me in it. I was out of there with my new vehicle with in 3 hours. Fastest car buying experience ever for me. I loved every second of it. Thanks Wesley! You are the man!

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Response from: Hall Nissan Virginia Beach
Added: 5/2/2012 3:41:29 PM
LaMarrV, thank you for your encouraging review of Hall Nissan Virginia Beach. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help. Thanks so much, Hall Nissan Virginia Beach.

aschkenas
4/23/2012 2:53:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Wesley Burt and Erin

My Review of Hall Nissan Virginia Beach:
Wesley Burt was a great salesman. He even drove me to Western Branch to look at a Sonata. That went badly. Then Jessica called me. A couple of days later Wesley called me, I came to the Hall Nissan dealership and bought an Altima from him. All because of
two people using customer service to make a sale. Kudos

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nanaanna
3/24/2012 6:31:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Dwayne Morris

My Review of Hall Nissan Virginia Beach:
Without an appointment, and I know that's frowned upon in most places, I walked into service and asked if they could explain why I had a tire maintenance light on. Mr. Morris walked me to my car to see for himself and noticed from my sticker that I most likely needed a tire rotation. He offered to drive my car into the shop and on checking my records, found I needed an oil change too. Mr. Morris offered to take care of everything for me right away if I had the time which I did. So, my experience was excellent, he made me to feel that I had come to the right place at the right time. I will be calling for Mr. Morris the next time I need service.

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djfdrums
2/27/2012 1:26:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wesley Burt, John Foley, Joel & Mike Dalton

My Review of Hall Nissan Virginia Beach:
After conducting an extensive search for a mid-sized, American brand, pickup truck and not finding what I was looking for, I decided to check out Nissan's Frontier. A friend recommended Hall of Virginia Beach. I visited and immediately Wesley Burt. He was very helpful, knowledgeable, yet not pushy. He listened to my list of wants/needs in a truck, found the exact match I was looking for and the rest is history. Along the way I encountered a great staff of people; John Foley, sales manager really helped make the buying experience worth while. The guys in finance, Joel and Mike, were also very helpful and personable. I don't buy cars often and generally anticipate a bad experience. The guys and gals and Hall of Virginia Beach made my purchase very enjoyable; one stop shopping, great pricing and service with a smile. I couldn't ask for more. I would highly recommend and purchase from Hall of Virginia Beach again.

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tlove910
2/23/2012 11:17:54 PM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: There are so many at this point

My Review of Hall Nissan Virginia Beach:
Hall Nissan on Bonney Road has the worst customer service,customer satisfaction from the general manager to the financing department! When you walk in you can be there an entire work day walk off the lot with a vehicle contracts signed, made to feel that everything is ok but DO NOT be decieved! 15 days with my vehicle and after recieveing no communication from the dealership until I contacted them myself was I advised that my financing was not approved, and that I needed to return my vehicle. I was also advised by the General Manager that this is a normal practice of the company to take a down payment from someone and have them sign paperwork set carnote amounts,next payments, temporary tags, and leave the lot with a vehicle without financing approved so that they do not loose customers or they wouldnt be a very profitable company. Well if I was advised any of this on 2/9/12 I would never have done business with Hall Nissan on Bonney Road in Virginia Beach, Va.

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Response from: Hall Nissan Virginia Beach
Added: 2/29/2012 4:52:17 PM
Ms Harold, thank you again. As we are constantly looking for opportunities to improve, I will be sure to review your comments closely and look for any areas in which we have an opportunity to do just that.

Additionally, I looked into the refund for you. In fact, we did refund your entire amount on the 23rd when you visited. You might want to touch base with your financial institution to see why there may be a delay on making those funds available again.

Lastly, as a reminder, our offer to sell you a car that works with the financing that we were able to secure for you is still on the table. See me if you would like to take advantage.

Thanks again!

dmnskn@cox.net
2/23/2012 9:50:34 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wesley Burt, Jr., Mark Eckert, Joel Bailey, Arnell Johnson

My Review of Hall Nissan Virginia Beach:
When I went in last Saturday to buy a used car I made it clear right up front that I had little time and that I needed to get right to the lowest price. Wesely Burt, our salesman, and the others, accomodated us exceptionally well! I hate buying a car, but our experience at Hall Nissan was very positive. I love my "new" Nissan Sentra and would, without hesitation, recommend Hall Nissan to anyone looking for a car!

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Joe L
1/15/2012 9:46:29 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jon Richardson, Christine Schmidt, Joel Bailey

My Review of Hall Nissan Virginia Beach:
I have purcheased 7 new Nissan vehicles from locations all over the United States. My recent experience at Hall Nissan was by far the best of the bunch.
Jon Richardson was engaging, intelligent and did everything in his power to help us find the right truck. His sense of humor throughout the process was a breath of fresh air. I really think he has a bright future in sales - stick with it!
Both Christine and Joel kept that sense of humor, energy and intelligence once we purchased the truck. Well done and thank you.
I also want to say thank you to the Sales manager. I believe his name was John - I apologize because that I didn't get his card. He was key to our negotiations to the point of allowing us to freely use the store computer to check other store prices via Internet. First time I've seen that. Very impressive.
I am now a "locked in" customer to Hall Nissan in VB. Great job guys. Please keep it up.

V/r,
Joe Lyon

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sexyrina31
1/3/2012 9:11:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sabir Cartledge

My Review of Hall Nissan Virginia Beach:
Wow, this man went above and beyond to find my husband and I the best deal. Was very humble, made sure that we fully understood how to operate our vehicle and even followed up after our purchase. This was the first time I have made a large purchase and was excited about it and didn't feel taken advantage of. I love my new vehicle! ! Will recomend Sabir and Virgina Beach nissan to all who want good quality, good prices and to really be treated more than just another commission. Hall will be getting our businesses from here on out.

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Monica265
12/19/2011 9:07:44 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Gonzales

My Review of Hall Nissan Virginia Beach:
Great experience!!! Mike and his staff were very caring, professional, and helpful. Never thought I would be a owner of a 2012 Altima, but thanks to Mike and his staff I am!!! I just LOVE my new car!!! I will definitely recommend this dealership to anyone who is looking for a used/new car!!! Thanks once again Hall Nissan!!

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