Hall Nissan Virginia Beach

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Juan Ellington

My Review of Hall Nissan Virginia Beach:
Juan did an awesome job, he was the first salesman in all the dealerships I visited that took the time to actually show me the car. He lifted the hood and opened the trunk for me. After I purchased the car from him he even programed in my radio stations. I did visit Hall Honda and they harrased me after the visit, with at least 3 phone calls and 2 or so letters. That turned me off from them.
I sincerely recommend Juan and believe you should give him a raise.
Thank you Sandi Scovill

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Clif Singleton

My Review of Hall Nissan Virginia Beach:
This is a superb dealership that puts the customer FIRST! Originally we purchased our brand new 2005 Pathfinder from Victory in Chesapeake, VA. To say the least, after the initial service visit we went in search of a better dealership to maintain our vehicle. We tried Hall Nissan on Bonney Rd in VA Bch and have been there ever since. Hands down this is the best Nissan dealer in the Hampton Roads area! ( After having been to them all). Since March of 2006 we have used Hall Nissan exclusively and have never left the dealership wanting more for anything (service or sales). Our family has now purchased three new vehicles from them and have all our service done there. Exceptionally superb folks! And Clif is one the best service supervisors I have dealt with ever. The kind of service we would get from a family owned and operated business. They go the extra mile and put the dealership reputation on it daily! Thanks and well done folks!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Devon King, Joel Bailey and Dan Bannister

My Review of Hall Nissan Virginia Beach:
I am providing this rating because I truly believe that when someone receives superior service, they should let others know. There was a lot of "extra" work needed in getting me into the vehicle I wanted, but the sales staff, finance department and general manager came through for me. Customers want to be treated with dignity and respect when purchasing a car, but most importantly, they want to feel that they are getting the absolute best deal, and that is the way I felt when I left the dealership. I felt as though my sales team took a "personal" interest in my situation, and for that reason, I will refer everyone I know to Hall Nissan of Virginia Beach. I have purchased vehicles in the past, and I couldn't recall the name of the sales person or the finance manager if you paid me....but I don't need to look at a business card to be able to refer anyone to Devon King or Joel Bailey of Hall Nissan of Virginia Beach.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chelsea Johnson, Tim or Jim Warner

My Review of Hall Nissan Virginia Beach:
At first, my final visit, i was thinking to be a huge let down,(due to a misunderstanding) however, I was pleasntly surprised that things went the way they did. I anticipated returning the new vehicle, but left with it instead. Mr Warner and Miss Johnson both exceeded my expectations and now have a customer for life. I will recommend them both as well as Hall Nissan due to the way the issue was resolved. If I owned a dealership, they would both be indispensible. Mr Warner was concerned for my happiness with the vehicle and experience at Hall. Sales Managers like him are rare! Thank you very much.

Sincerely,

Loyd Neil Jones

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Clif Singleton

My Review of Hall Nissan Virginia Beach:
No matter what I call for regarding my car I always have the best experience. The great thing is that Clif always remembers me by my last name as soon as I walk up the counter, that is great customer service. The wait is limited and the service is just excellent keep up the great work.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Cliff Singleton

My Review of Hall Nissan Virginia Beach:
Cliff is a very friendly person and he treats you like his own family. I would reccommend this dealership to all of my friends and family. We have been using the Hall dealerships for about 20 years and we have usually been very pleased.i LIKE THE SERVICE THAT iRECEIVED TODAY.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Lark/Rick Sanchez

My Review of Hall Nissan Virginia Beach:
I have never received such Excellent Customer Service than the Nissan Dealership on Bonney Road, Va. Beach. Normally when you purchase a car you typically are introduced to the General Manager upon completion of the sale.

Not at Nissan on Bonney Road.

From the start the General Manager (Chris Lark) was TOTALLY INVOLVED in the purchase of my vehicle for me as the customer. Most General Managers sit behind a desk and run numbers. Not Chris Lark. He took us out in the golf cart to see what type of vehicle I would be interested in purchasing. He knew exactly what I was looking for and found it. He took sooooo much time out of his day to help us.

I will always refer anyone and everyone to Nissan on Bonney Road.

I had the BEST TIME EVER purchasing my car at Nissan on Bonney Road. The sales person Rick Sanchez was very knowleagable about the vehicle that I purchased. He had soooo much patience with me because I was undecieded about which car to purchase and the color. He found the car that I liked but I didn't like the color. So he found the color that I liked and I got far more car than I ever could have imagined to get. He took the time to set up bluetooth, phonebook contacts, navigation system and a host of electronic features the car came equipped with.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ron and Evelyn

My Review of Hall Nissan Virginia Beach:
I dont normally deal with Dealer for repairs of my vehicles but since I have the extended warranty on my used Murano, why not. Unfortunately, Ive my car in more than I expected and perfer, but each time, my experience with the service department has been excellent. Would recommend over and over!!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Buddy Burris

My Review of Hall Nissan Virginia Beach:
My wife and I are leasing a 2007 Nissan Pathfinder. Hall Nissan's service department is awesome! We have been dealing with Buddy Burris and Ron Watson for our vehicle's service. One day about a month ago my wife called frantically about the vehicle not starting. She was with our two year old son who was crying, etc. I left my office to pick her up and drive her over to my mother-in-law's school. We called Nissan and they offered to send a tow truck to pickup the pathfinder. Well their tow truck was busy so Buddy Burris offered to ride with my wife back to the vehicle and he personally jumped the vehicle and drove the vehicle back to the shop where they had to replace the battery! They then detailed the vehicle for free !! We love Buddy and the entire crew!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: BERNARD BRANCH

My Review of Hall Nissan Virginia Beach:
I BOUGHT MY NEW NISSAN SENTRA THERE AND HAD IT SERVICED. I FOUND MR. BRANCH TO BE QUITE KNOWLEDGEBLE ABOUT ALL FACETS OF THE CAR. HE EVEN WAS ABLE TO GIVE ME RECCOMENDATIONS ABOUT MY OLDER CARS. I WAS SO IMPRESSIVE THAT I HAD MY HONDA SERVICED ALSO. THE OTHER EMPLOYEES THEIR WERE VERY NICE ALSO. IT HAS ALWAYS BEEN A PLEASANT EXPERIENCE WHEN I LEAVE THERE AND I CAN FEEL COMFORTABLE THAT MY AUTOMOBILE IS RUNNING TO IT'S OPTIMAL PERFORMACE.

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