Halleen Kia

Great Experience with Arnaldo Rivera With the help of Arnaldo Rivera, we were able to buy a new Kia with exactly the features we wanted. He searched for and found exactly what we wanted f With the help of Arnaldo Rivera, we were able to buy a new Kia with exactly the features we wanted. He searched for and found exactly what we wanted from another dealership in the state. He never tried to sell us something from the lot because he knew we would not compromise. Mr. Rivera was courteous and professional in answering all our questions. He went over and above to make us happy with the whole experience. He is a genuinely nice person. Thank you, Mr. Rivera! More

Awesome car buying experience! I have always dreaded the process of buying a new car because it has often been a long and frustrating experience, but this time I was very pleasantly I have always dreaded the process of buying a new car because it has often been a long and frustrating experience, but this time I was very pleasantly surprised by Halleen Kia! I just purchased a 2014 Kia Sorento and couldn't be happier with how things went! My sales consultant - Jason Labuda - was great to work with. He really listened when I told him what I was looking for and worked hard to get me what I wanted at a reasonable price. It was clear that his priority was to make sure that I was happy with my new car purchase. Finance Manager Steve Stein also helped to make the process pain-free. Both Jason and Steve were very considerate of my time and didn't keep me sitting in the dealership for a long time. Thanks, guys - that was great customer service, and I love my new car! More

I took advantage of the $500.00 bonus cash from the Cleveland Auto Show. I was treated with respect by my salesperson (Carol Crandall) and received the best price possible. The entire sales process Cleveland Auto Show. I was treated with respect by my salesperson (Carol Crandall) and received the best price possible. The entire sales process was relaxed and surprisingly enjoyable. Halleen Kia will be the first place I visit the next time I'm in the market for a new car. Mark Madere North Ridgeville, OH More

I want to first start off by saying that the salesman that helped me was very thorough, patient and kind. I basically drove pass the dealership admiring the new Kia Optimas and decided to stop in. I that helped me was very thorough, patient and kind. I basically drove pass the dealership admiring the new Kia Optimas and decided to stop in. I desperately need a new vehicle since I am starting a new career. I wanted to see what options were out there in my budget. I was nervous going into the dealership since at the time I was not ready to buy, just had questions. And, Arnaldo, greeted me and made me feel like a friend. He made me feel at ease and made me feel sure that when I was ready to purchase that he would definately get me the best deal possible. I just appreciate the WONDERFUL customer service that was displayed and I am so eager to come back with the next few weeks to drive home with my new Kia Optima!! Thanks Again! More

My experience at Halleen Kia was fantastic. Jim McConville was one of the best sales persons I have come across in a while. He treated my daughter and myself with the up-most respect. As my meeting McConville was one of the best sales persons I have come across in a while. He treated my daughter and myself with the up-most respect. As my meeting with Jim proceeded I discovered Jim has great integrity, very honest and knowledgeable of the products he sells. He answered every question I had with with great detail and keeping my interests/concerns as a priority. He understood what I wanted and professional succeeded in accomplishing all goals. The efforts Jim And Steve stein presented to me to allow me to drive away in the vehicle I wanted has enviable. Thank you JIM, Steve and Halleen Kia More

The service was great. Jim answer every question i had. The way he answered my questions made me feel like I came to the right place. The was very friendly and greeted me and my mom with a smile the whole The way he answered my questions made me feel like I came to the right place. The was very friendly and greeted me and my mom with a smile the whole time. He was very patient with me which made me feel like he really cared about helping me make the right decision. That makes me want to refer all my friends and family to Halleen Kia because I kow that they will be in good hands with Jim McConville. More

I was researching a pre-owned volkswagen passat and came across Halleen Kia. Decided to take a car for a test drive and was amazing. Sam was outstanding to listen to my needs and the service was great! Than across Halleen Kia. Decided to take a car for a test drive and was amazing. Sam was outstanding to listen to my needs and the service was great! Thank you again. More

This was my first visit to this dealership and was refereed to it and told to see Richard Kwiatkowski by 2 very good friends who have purchased several vehicles from Richard, both spoke very highly of refereed to it and told to see Richard Kwiatkowski by 2 very good friends who have purchased several vehicles from Richard, both spoke very highly of him and he did exactly what they said! Got me into a great vehicle at the right price and made the experience 1 of my best! I dreaded the whole idea of having to go through process and have to say it was actually a great day, He reassured me several times and was always upbeat and funny! a great guy, stop in and ask for him, you wont be disappointed at all! More

Jim McConville most certainly takes the definition of providing great Customer Experience to the next Level. As a leader in a Customer Service environment it can be challenging to instill these behavior providing great Customer Experience to the next Level. As a leader in a Customer Service environment it can be challenging to instill these behaviors to wow the customer. This is where Jim’s expertise lies. I had the opportunity a few years back to have Jim as my KIA representative to help educate me on the product. I had leased my vehicles from other competitors in the past and Jim wowed me with his approach to working through the education process. He did not make me feel pressured to make any decisions. He also worked closely with me to find the best program to match my needs. I was excited to find him still in the same business when it came time to talk about getting into a new vehicle. The second experience was even better as we discussed my new needs. He took the time to follow up when appropriate options became available. Jim did a great job! I would recommend him and Halleen Kia to all my friends, colleagues, and family. Thank you so much Jim. More

This was my second visit to Halleen Kia, having had such a wonderful experience the first time. I brought my significant other in order for her to purchase a vehicle. Knowing that Rich Kwiatkowski had a tr a wonderful experience the first time. I brought my significant other in order for her to purchase a vehicle. Knowing that Rich Kwiatkowski had a track record for taking care of his customers, it was a no-brainer that I would be dealing with him. He lived up to everything that I've heard about him. Friendly, courteous, interested in our wants, and able to get the best deal possible! The feeling that we had after leaving the dealership was great, we were taken care of from beginning to end. I plan on buying all of my cars from now from Rich! More