Read Reviews Halleen Kia

Halleen Kia

Halleen Kia

27932 Lorain Rd
North Olmsted, Ohio 44070


Sales: (440) 777-2424
Service: (440) 777-7601
Parts: (440) 777-7602

Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 328 reviews

4.9

4.9 out of 5

565 lifetime reviews

Halleen Kia

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Certified: Halleen Kia

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Halleen Kia has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Halleen Kia

Welcome to Halleen Kia - Cleveland Kia Dealer

Low prices, superior service, and sales integrity separate us from other new and used auto dealers in Cleveland and across Ohio. When we say Have you seen Halleen?, we are really saying that we want to be your choice when searching New Kia Dealers in Cleveland. We want to be the best option for Ohio Kia service and parts. It goes beyond being the best Cleveland Kia dealer. We are one of the few Ohio new car dealers that can offer the kind of choices that you want from an auto dealership because of our access to central inventory. If another Ohio Kia dealer has a vehicle that matches your needs, we can probably get it for you.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 3:00 AM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Laptop Computers
Automated Car Wash Parts Store
Cable TV Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Free Coffee Television
Instant Financing Vending Machines

Ivelise1191
5/15/2013 12:41:00 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim McConvilleJim McConville
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Halleen Kia:

My experience at Halleen Kia was a good one. I was really nervous at first because it was my first time purchasing a vehicle and I wasnt sure how the visit would turn out, but Jim was more than helpful. I love my new car and I'm happy I went to this dealership. Thanks Jim!

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Response From: Halleen Kia
Added: 5/15/2013 12:18:59 PM

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Enjoy driving your new vehicle! Visit us on Twitter and Facebook for access to our exclusive specials.
Sincerely,
Mark Halleen - Vice President
mhalleen@halleenkia.com

Twitter
Jenbuza1
5/12/2013 6:56:45 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark PannentMark Pannent
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Halleen Kia:

I needed to trade in my car and wanted to check out the KIAs. Mark was extremely helpful, I did not feel pressured and I felt he was very honest and upfront. I like the Soul immediately. I feel I got a good price and a fair amount for my trade in. Mark was fun to work with, he made the experience painless. After signing my husband and I went out to eat, I had forgotten my license, Mark tried to track us down to return it! What a guy. I would recommend Halleen, Mark and KIAs.

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Response From: Halleen Kia
Added: 5/13/2013 4:43:20 PM

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Halleen Kia experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook.
Sincerely,
Mark Halleen - Vice President
mhalleen@halleenkia.com

Twitter
RobJones
5/4/2013 7:15:32 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim McConvilleJim McConville
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Halleen Kia:

I was on my fifth day of car shopping and feeling pretty burnt out talking to car salesmen, when I went up to Halleen to test drive a Kia Forte Koup. The Koup was one of only 3 or 4 of that model that were used in the whole area, so I needed to try it out. I was kind of rude to Jim at the beginning, because like I said, I'd been talking to car salesmen for close to a week and I just wanted to get straight down to it. I ended up regretting my attitude a little bit because Jim was absolutely a great and genuine guy. I didn't buy the night I test drove, but I knew I wanted that car. Next day I was in there again and Jim really worked hard to get me into that car. My credit isn't well established but Jim worked with me and we came to a deal I could afford. The whole process was very painless and Jim never once seemed to lose the awesome attitude that he had from the beginning. I'm very happy with my purchase, love the car, and would definitely go see Jim again if I need another vehicle in the future.

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Response From: Halleen Kia
Added: 5/6/2013 6:55:46 PM

Thank you for the excellent review! It is great to know that Jim was able to provide you with a friendly and painless service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials.
Sincerely,
Mark Halleen - Vice President
mhalleen@halleenkia.com

Twitter
Kara1010
4/26/2013 10:57:30 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Patrick HalleenPatrick Halleen
Steve SteinSteve Stein
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Halleen Kia:

Wow Pat and Steve were great! They really knew all the answers to all my questions! They got me financed with a great deal and I walked away with a car I love and a totally awesome experience! I will be recommending Halleen Kia to all my family and friends and I will definately do all my future business here! Thanks guys for making my car buying experience easy and AWESOME!
Kara McCallum

Was this review helpful to you?    Yes | No

Response From: Halleen Kia
Added: 4/29/2013 1:54:13 PM

Thank you for taking the time to write about your experience with us! At Halleen Kia, we work very hard to provide each of our customers with an informative and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials.
Sincerely,
Mark Halleen - Vice President
mhalleen@halleenkia.com

Twitter
pbluso111
4/25/2013 2:54:16 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim McConnville
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Halleen Kia:

Jim, was very professional, accomodating and just an overall positive guy! He provided a service that was stress free and he was fantastic to work with. PB

Was this review helpful to you?    Yes | No

Response From: Halleen Kia
Added: 4/26/2013 12:51:01 PM

Thanks for leaving your positive feedback! We are committed to providing the best customer service, and I'm glad your visit with us was a positive one and a reflection of that. We hope to see you again in the future! In the meantime, be sure to visit us on Facebook and Twitter for access to exclusive content.
Sincerely,
Mark Halleen - Vice President
mhalleen@halleenkia.com

Twitter
Loiskia
4/17/2013 3:44:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim McConvilleJim McConville
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Halleen Kia:

I had the privilege of visiting the Halleen Kia dealership and having Jim McConville as my sales consultant. Jim was not only knowledgeable and thorough, but friendly as well without being 'pushy' or overly aggressive as some consultants can be. He answered all my questions and went above and beyond to be helpful in getting me the best possible deal. I purchased a 2010 Kia Soul from him and would highly recommend him to anyone interested in buying a good, used vehicle without all the unnecessary sales pitches. Kudos to Mr. McConville!

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Response From: Halleen Kia
Added: 4/18/2013 1:36:40 PM

We appreciate your kind review as well as your recommendation. It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Check out our Facebook and Twitter pages to get exclusive discounts and savings!
Sincerely,
Mark Halleen - Vice President
mhalleen@halleenkia.com

Twitter
hrsepwr2
4/12/2013 7:49:48 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim McConvilleJim McConville
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Halleen Kia:

I was very impressed with this dealership. The ability to chat with an associate on a Sunday afternoon kept me interested in the vehicle that I ultimately purchased. Once I had the technical information that I needed, the associate that I was chatting with online asked if I would like to have a sales associate contact me that evening (Sunday evening!). Jim M contacted me and was very honest and forward with me about the questions that I had. There was no pressure, he just answered the questions and actually took additional digital pictures of the vehicle and texted them to me at my request.

I drove from Detroit to North Olmstead, OH to buy this vehicle and I wouldn't hesitate to do it again.

Was this review helpful to you?    Yes | No

Response From: Halleen Kia
Added: 4/15/2013 3:01:14 PM

Thank you for taking the time to share your experience with our dealership! We are thrilled that you made the trip to do business with us and we couldn't be happier to know that you are completely satisfied with our service. Congratulations on your new vehicle, and please don't hesitate to contact us if there's anything else we can do for you. To stay in the loop with our dealership, check us out on Facebook and Twitter.
Sincerely,
Mark Halleen - Vice President
halleen@halleenkia.com

Twitter
autoenv
4/7/2013 7:51:28 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim McConvilleJim McConville
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Halleen Kia:

Purchasing a used vehicle couldn't have gone any smoother. Negotiating a purchase of a car that I personally had not seen or driven put me in a position to "trust" exactly what Jim McConville relayed about the vehicle. Jim was very thorough, honest, and professional throughout the entire process. Our family lives in Grove City, OH and to negotiate a purchase of a car without physically being at the dealership isn't my normal way of doing business. However, Jim made it happen and we couldn't be more happy. My daughter loves the vehicle and the entire process was hassle free. I would seriously refer anyone to Jim at the Halleen dealership when they are looking to purchase either a used or new car.

Was this review helpful to you?    Yes | No

Response From: Halleen Kia
Added: 4/8/2013 1:54:05 PM

Thank you for taking the time to write about your experience with us! At Halleen Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials.
Sincerely,
Mark Halleen - Vice President
halleen@halleenkia.com

Twitter
veronica6969
4/5/2013 4:36:01 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim McConvilleJim McConville
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Halleen Kia:

i am so pleased with halleenkia! I visited the dealership with the intentions of just looking but i ended up buying a car! this was my very first time even purchasing a car i had the pleasure of meeting jim mcconville who made my experience Awesome and he also helped me out a great deal not only was he nice he was ver informational and compassionate when i was approved for a loan i will definately recomend haleenkia to everyone i know who needs a car thank you Jim Mcconville and haleenkia

Was this review helpful to you?    Yes | No

Response From: Halleen Kia
Added: 4/8/2013 2:02:41 PM

We appreciate your kind review as well as your recommendation. We were happy to help and look forward to taking care of your automotive needs in the future. Check out our Facebook and Twitter pages to get exclusive discounts and savings!
Sincerely,
Mark Halleen - Vice President
halleen@halleenkia.com

Twitter
hazee49
4/3/2013 5:09:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Russ HerseyRuss Hersey
Steve SteinSteve Stein
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Halleen Kia:

The individuals that I dealt with were friendly and informative.They were generaly interested in helping me find just what I was looking for in a vehicle, and a price I was comfortable with. THANK YOU !

Was this review helpful to you?    Yes | No

Response From: Halleen Kia
Added: 4/4/2013 12:45:35 PM

Thank you for the excellent review! It is great to know that Russ and Steve provided you with a friendly and informative service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials.
Sincerely,
Mark Halleen - Vice President
halleen@halleenkia.com

Twitter

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