Jim Burke Subaru - Service Center

Excellent customer service, lets you know what is going on with your vehicle through process on with your vehicle through process More

Since purchasing from Jim Burke, I have had my car serviced three times by Hallmark. Each time the service has been courteous and efficient. The last time they repaired a previously unsolved issue wit serviced three times by Hallmark. Each time the service has been courteous and efficient. The last time they repaired a previously unsolved issue with no charge without being challenged. More

Hallmark Subaru has always provided excellent service. They make owning a Subaru a pleasure. We had a problem that was difficult to find where the source of the of difficulties were. Once we were able to They make owning a Subaru a pleasure. We had a problem that was difficult to find where the source of the of difficulties were. Once we were able to get our 2018 Subaru Outback towed to Hallmark Subaru, they quickly determined what was causing it to have difficulty starting consistently. The service team corrected the problem, and we were back on the road promptly! We are very happy to be customers of Hallmark Subaru!!! More

They did an excellent job in diagnosing my Subaru and fixing a minor issue. Very professional and helpful. fixing a minor issue. Very professional and helpful. More

The people are fine, but the system is faulty. As Jim Burke sells a lot of brands the service department (besides being on the street with cars backed up) is a circus. They do not have a shuttle, rather Burke sells a lot of brands the service department (besides being on the street with cars backed up) is a circus. They do not have a shuttle, rather you are dropped off with no pickup. This is unheard of. 20,000 employees at UAB a few blocks away and no pickup service. Next car I buy goes back to a Toyota (Hoover Toyota) or Honda (Tameron) both with shuttle service. And faster service with one brand. More