Hamilton Chevrolet - Service Center

They are polite, clean and professional. I don't give many reviews but am willing to speak up about Hamilton Chevrolet. I have my car being serviced with them right now. many reviews but am willing to speak up about Hamilton Chevrolet. I have my car being serviced with them right now. More

I am not going to deal with you anymore. Some of your service write-up people do not wear masks which is like a gun to my head, I did ask who replied they do not believe in this scare and won't wear any service write-up people do not wear masks which is like a gun to my head, I did ask who replied they do not believe in this scare and won't wear any protection. R Levitt More

Rude Service Receptionist The Service Receptionist named Donna is extremely rude and unhelpful. This has happened on multiple occasions. She is unpleasant, starts being confron The Service Receptionist named Donna is extremely rude and unhelpful. This has happened on multiple occasions. She is unpleasant, starts being confrontational and abrupt. Her mannerisms improve slightly when she is confronted for her behavior. I go there only because their service itself is good and I purchase my cars there. More

Body Shop Everyone was friendly, helpful and informed me about the process. They exceeded my expectations. Car looked like new again. I highly recommend Hamilto Everyone was friendly, helpful and informed me about the process. They exceeded my expectations. Car looked like new again. I highly recommend Hamilton for service and sales. More

Poor service from service department I made an appointment for an oil change and tire rotation for 1:30 the other day. When I checked in, there were two service advisors on personal phon I made an appointment for an oil change and tire rotation for 1:30 the other day. When I checked in, there were two service advisors on personal phone calls (one was talking about getting a puppy from a rescue). There were also two customers waiting to be checked in. Then I didn’t get my car back until 3:00. 90 minutes for an oil change that Valvoline can do in 10-15 minutes. I really doubt it took the other 75-80 minutes to do the tire rotation. What is the point of an appointment if you still have to wait forever?! More

Bad service experience. I was greeted by a young man who proceeded to walk away while I was explaining the problem. I had two problems, error codes that keep coming up and a I was greeted by a young man who proceeded to walk away while I was explaining the problem. I had two problems, error codes that keep coming up and a brake problem. Neither problem was fixed More

THEY DO NOT HONOR WARRANTIES THEY SELL!!!! BUYER BEWARE!!! If i could give zero stars i would. They sold me a warranty with my car and refuse to honor it. I was directed to speak with the guy i BUYER BEWARE!!! If i could give zero stars i would. They sold me a warranty with my car and refuse to honor it. I was directed to speak with the guy in charge of the repair part Joe Ankrom and he completely blew me off telling me to call the warranty company myself. I called them and they said that all the work done should have been covered and that it is the dealerships job to call and make the claim. I couldn't do it if i tried. Also, their prices for repairs are ridiculous!! Go elsewhere!!!! Now Joe Ankrom will not even respond to my email or my calls. More

Service department I recently took my vehicle in to have to have a recall taking care of and brakes done. I sat for a half hour with not so much of a "Hi" from a service I recently took my vehicle in to have to have a recall taking care of and brakes done. I sat for a half hour with not so much of a "Hi" from a service tech. I watched car after car go through. When there had only been myself and another vehicle in the bay, I thought I would finally get helped; I was wrong. Another car pulled into the bay and got helped straight away. I left; I didn't even get questioned as to why I am leaving without having been helped or if I was even the owner of the vehicle. Service department is awful. I only went because it was close to work. I will not be making that mistake again. More

Service on my Cruze The department was fast, Jon Langtry was very helpful since this was the first time at this sight he walked me through everything, showed me to the wa The department was fast, Jon Langtry was very helpful since this was the first time at this sight he walked me through everything, showed me to the waiting room. the work was done and I left in less than a half hour, I loved it. More

Good Service I've had no luck with the Service Departments of several GM dealerships, but Hamilton's Service Department was excellent. I took my truck in for the I've had no luck with the Service Departments of several GM dealerships, but Hamilton's Service Department was excellent. I took my truck in for the OnStar Module problem. They diagnosed it, ordered the part and fixed it within 24 hours. They shuttled me back and forth to/from work and even made sure my truck was washed before giving it back to me. No extra B.S either... good job! More